Webinar Replay #47 for Schools: ELDT & Ongoing Training for Student Transportation

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Lydia Wommack: Hello! Good morning, everybody. Morning. If you are still in the morning, maybe if you’re on the East coast, you’re edging on afternoon. But

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Lydia Wommack: welcome. We’re so glad to have you all here today. I’m gonna let some people jump into the webinar really quickly. Just a quick reminder to everyone. Please hop over to chat.

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Lydia Wommack: Make sure you set your message to go to everyone, so we can all share comments, questions, feedback Why do you go ahead and tell us what who you are, where you’re from, what your role is.

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Lydia Wommack: we are really thrilled to be talking today about entry level driver training. and of course, ongoing training. It’s back to school season. It’s in service season, and it’s time to get rolling again and get those new drivers trained up and ready for the school year. So

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Lydia Wommack: lots to cover and Steve Kessler is joining today. Steve has been with INFINITI for many moons and is is managing our events, and has done so much more about new market development. He also presents at our live events

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Lydia Wommack: about getting the most out of training, making sure that you have driver participation. the ROI of training all sorts of of good knowledge running around Steve’s head. And so again, we’re here today going to talk about ELDT.

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Lydia Wommack: specifically, the theory portion of ELDT, and then, of course, ongoing training. As we roll into the new school year. one more time. Open up chat. I see a lot of people in there. so go ahead and add your name, and and where you’re visiting from, make sure you’re chatting all participants. And with that I’ll pass it off to Steve. Great thanks, Lenny. good morning, everyone. I appreciate you

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Colin Hart: join us this morning. I don’t know what it’s like where you are, but it’s really hot here. I’m in Texas. So we’re enjoying between 105 and 110 degrees every day. so I hope you’re somewhere where it’s nice and cool.

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Colin Hart: But once again. Thanks for joining us. And I don’t think the program will go too long today. I’m sure you all are very busy preparing for the upcoming school year. Obviously, student transportation is a key part of that. Then there’s often some challenges and making sure we have enough qualified bus drivers to make sure our kids get to school and back safely.

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Colin Hart: So what we’re going to talk about today is, Lena said, is entry level driver training and ongoing training for student transportation. to kind of start the process here.

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Colin Hart: If I get my slide to move here, hold on 1 s

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Colin Hart: entry level driver. Training, as some of you may know, is, is is a requirement now by the Federal motor carrier and safety administration.

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Colin Hart: it’s required to ensure that all commercial motor vehicle drivers receive adequate training. So this is a federally mandated baseline for your drivers.

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Colin Hart: So who does it apply to? The program has actually been in effect. Now for about 18 months. began February the seventh of 2,022,

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Colin Hart: so anybody that had their CDL and their school bus and passenger endorsements before February seventh of 2022 this does not apply to them. But anybody that’s new that needs to get their class B. CDL and their passenger and student endorsements This now applies to them and is a requirement

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Colin Hart: as you can see on the screen. The ELDT is broken down into 2 major sections, the theory and the behind the wheel training.

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Colin Hart: today, we’re going to focus mostly on the theory training piece. just so, you all know we are a an approved provider. in the training Provider registry.

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Colin Hart: In other words, we offer the FMCSA Approved theory training for Class B, and for your passenger and student endorsements.

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Colin Hart: So in a way, we’ve kind of done all the heavy lifting. We’ve done the research, the creation built templates. So this is easy to assign out. And we’re even gonna take care of the reporting back to FMCSA For you.

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Colin Hart: The real beauty of this is, you know, you don’t have to create all this content. And we’re gonna keep it up to date, you know, over time. There may be some additions or changes to the requirements.

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Colin Hart: we’ll take care of that, so you don’t have to, so we’ll make sure we do that for you one of the things to know when you work with a theory content provider like us

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Colin Hart: all. You really then have to worry about is the second circle on the screen, which is the behind the wheel training.

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Colin Hart: And that’s actually the part where your drivers get hands on experience. So learning how to handle the school bus. remember, about ELDT, there’s no really time requirement for completing the entry level driver training.

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Colin Hart: you just have to cover all the topics that are set forth by the Federal motor carrier safety Administration for each class and the endorsements.

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Colin Hart: Now, I’m very happy to say that we’ve been able to reduce the training time required to take care of this mandate through what we call our micro learning approach

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Colin Hart: micro learning means that the video training pieces are very short. They’re between 5 and 7 min in length with a test after each segment.

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Colin Hart: And it really

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Colin Hart: I I guess it makes the You know, easier for the drivers to complete the training. They can do it faster. But yet you’re still checking all the boxes you’re meeting all of FMCSA’s requirements.

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Colin Hart: and I have to tell you that a lot of our clients now are completing the training in about 10 to 12 h or less.

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Colin Hart: So it’s a very efficient way to accomplish this training. so

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Colin Hart: again, there’s no time requirements

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Colin Hart: FMCSA is established 29 topics for class B CDL.

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Colin Hart: there are 18 topics for the passenger endorsement. and there are 11 topics for the school bus endorsement. So you know, if you have a a school bus driver trainee

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Colin Hart: that, starting from scratch. They’ve got 58 topics that they’re going to need to be trained on to complete the theory portion. And, by the way, it does require a grade the passing grade on the quizzes of 80%

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Colin Hart: or above.

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Colin Hart: But as I said earlier, you know, INFINITI. We only provide the on Excuse me the theory portion. So I’m not gonna cover the behind the wheel topics in any depth. But I did want to let you know that

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Colin Hart: for the behind the wheel portion. There are 18 areas for Class B that they have to go through, 6 for the passenger endorsement and 6 for the school bus endorsement.

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Colin Hart: So what are the training topics? class B theory, as I said, has 29 topics in total. And you can see those here on the screen.

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Colin Hart: we’re not going to read through all these. But obviously the Sec first section is basic operation.

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Colin Hart: Then there are safe operating procedures advanced operating practices.

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Colin Hart: vehicle systems and reporting malfunctions and non driving activities. so there’s a a fair amount of content that has to be completed for the class B CDL.

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Colin Hart: the passenger endorsement

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Colin Hart: has 18 topics, as I said, you can see those here on the screen, and it’s all pretty standard information distracted driving safety belts

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Colin Hart: all kinds of idling, fueling pre-trips all those different things that are pretty standard

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Colin Hart: the S. Endorsement has a total of 11 topics that are required.

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Colin Hart: Yeah, and I’m guessing. Some of you may have noticed that if you look at Class B and the a P & S endorsements that there’s a a fair amount of overlap

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Colin Hart: in the in the training content. And you know, actually, that’s that’s done on purpose. you know, FMCSA. Is

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Colin Hart: really kind of taking an approach to be a little redundant with this training, which actually is a good approach to really drive home the training, you know. The idea here is not just to take a box. We’re trying to make sure that you have

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Colin Hart: safe drivers on the road that are taking our children back and forth to school.

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Colin Hart: but the vast majority of this information is, is pretty standard. you know again, the FMCSA’s goal here was not to reinvent the wheel

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Colin Hart: but just to kind of standardize all this training and make sure that people are prepared to get behind the wheel.

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Colin Hart: So all in all, we’ve got 58 topics to cover. and you know you could do this yourself. You know all the requirements for this are available online.

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Colin Hart: But I guess my question is. why would you do that when we’ve already taken care of all that.

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Colin Hart: So you know. it gives you an opportunity not to waste a lot of time and energy. You know, our ELDT packages are pre built

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Colin Hart: They’re all ready to go. we maintain the content over time. So if there are changes, we’ll take care of that.

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Colin Hart: You know, we have a group of researchers and

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Colin Hart: video production people that stay on top of all this. And so if you have this available to train your school bus drivers, it will always be up to date and ready to meet all the requirements.

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Colin Hart: Now.

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Colin Hart: you know, our video production team is always tried to keep things short and simple.

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Colin Hart: You know, I mentioned earlier that we we sort of pioneered micro learning which again, our short videos and the 5 to 7 min range the idea behind it obviously is human beings, typically, especially today, have pretty short attention spans

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Colin Hart: So it’s better to feed information in small segments and then provide quizzes right after that. So it’s one topic train on that. Take the quiz, and then you can move on to the next topic.

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Colin Hart: so this works out really nice. There won’t be one big giant test at the end that people will fret over. They’ll be tested on it as they go through the process.

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Colin Hart: you might find it interesting to know that a few years back MIT

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Colin Hart: actually did a study on what would be the optimal length for video training online. And their research determined that 6 min

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Colin Hart: was the optimal length for training that helps to maintain attention.

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Colin Hart: and in the end it actually reduces the time that it takes to complete the training. So ELDT training on our system can generally be completed in about

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Colin Hart: a quarter of the time. It would take to do this in person because of the short to the point videos.

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Colin Hart: you know, traditional in-person classroom training for entry level theory training has taken as long as 40 h of classroom training to complete it.

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Colin Hart: And I’ve actually talked to a few people that have trained this in person. And it’s a it’s a challenge to cover that much material. And imagine your your bus drivers out there sitting in a classroom for 8 h a day for an entire week

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Colin Hart: to get all this material

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Colin Hart: Generally with our system the training can can be completed in about 10 to 12 h, in some cases a little bit less.

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Colin Hart: By the way, you may be interested to know that the since this program

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Colin Hart: went into effect the INFINITI system has

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Colin Hart: submitted over 5,200 completed training sessions. So we’ve had a very large number of of new bus drivers that have trained on the platform and successfully completed the program.

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Lydia Wommack: The short videos.

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Colin Hart: one of the things that we we haven’t mentioned. But I think it’s really important to know with this, with the INFINITI system, when you have access to our entry level driver training videos.

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Colin Hart: What you may or may not know is you’ll also have access

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Colin Hart: to over 600 additional short student transportation training videos.

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Colin Hart: And in our system, that means there’s unlimited usage of that training content you so you can assign it out as many times as you want. it actually comes with the package

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Colin Hart: and these are topics that are pretty important things, like student management, and bus driving safety best practices students with disabilities. You know how to secure the wheelchair properly in the bus

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Colin Hart: content about bullying and lots and lots more content.

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Colin Hart: And one thing I I I want to say about training

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Colin Hart: is.

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Colin Hart: It’s very important. If you’re gonna change behavior

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Colin Hart: you can’t really do that with training. One time.

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Colin Hart: you know. So we’re talking about spending time and effort here to train your bus drivers to be good quality safe bus drivers.

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Colin Hart: But it doesn’t really just stop right there.

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Colin Hart: You know, you have to continue to reinforce the training throughout the entire year

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Colin Hart: we often and very often recommend that there should be some kind of safety training put out there for your school bus drivers at least once a month

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Colin Hart: to keep them refreshed to keep them reminded about the things that are important. and you also have to think about what time of the year are we in?

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Colin Hart: You know we’re school starts, and pretty soon we’re looking at winter.

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Colin Hart: Well, they you probably need to be reinforcing winter driving safety

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Colin Hart: when we come into springtime, for example, in a lot of parts of the country. That’s when construction starts. So we have construction zones that are dangerous. there are a lot of different opportunities to provide good safety messaging and reinforce what you’ve talked your drivers to do.

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Colin Hart: One other thing this system is fully customizable

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Colin Hart: you can upload your own school policies, procedures any training content that you’ve created. Maybe you have training on school bus evacuation. You know, we have that content in our catalog. But maybe you have some special rules and around that maybe it’s evacuating the school. If there’s a dangerous situation going on.

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Colin Hart: or any other policies that you want to make sure that you know, people have seen. Understand? You can test them on it.

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Colin Hart: And, by the way, every bit of training is documented and is dated. Time stamped and recorded, and a certificate of completion is generated automatically. So everything is recorded. And you know exactly who’s trained and who’s done what?

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Colin Hart: So you know, after all this information, you know. How do you get the training?

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Colin Hart: Well, the the short answer is, you either find a training provider or you become one.

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Colin Hart: And but this is where things get a little bit more complicated. you know. Training providers for ELDT have to be listed on the training provider registry.

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Colin Hart: and that would include you. If you’re training your your driver trainees so to become an approved training provider is going to require that

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Colin Hart: you submit an application to the training Provider registry. and you’ll be asked to sell. Certify that you meet all of the entry level driver training requirements.

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Colin Hart: you also have to affirm that you’re only going to teach the prescribed ELDT. Curriculum, and that you have maintained documentation. That proves that you’re in compliance.

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Colin Hart: in the event there might be an audit.

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Colin Hart: So once you’re approved as a training provider you’ll be given a unique training provider Id. Number, which appears on the record that that’s part of the commercial driver’s license information system.

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Colin Hart: So, having said all that, you know, you really don’t need to to worry about that. because we are an approved training provider.

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Colin Hart: we are listed under our business name, which is vertical Alliance group.

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Colin Hart: I actually have a screen capture here. If you were to log into the Training Provider registry and search for our company name, you’d see us listed as a a certified provider under the system.

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Colin Hart: So

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Colin Hart: you know, the really great thing about this whole program is, you know, there’s no no paper chase We take care of all of the reporting back to FMCSA on your behalf.

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Colin Hart: in fact, as these entry level driver training topics are completed, and once one of your trainee drivers has completed all the content

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Colin Hart: for the theory portion that’s immediately transmitted to FMCSA registry.

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Colin Hart: In fact, that’s done about every 5 min. So there are a lot of people training on the system all the time, and there’s no delay in getting this information into the registry. So it’s been documented, and then your people can move on and complete and get their class B and all their endorsements.

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Colin Hart: by the way, you can self report if you choose to do that. we’ve created sort of an easy reporting feature to export training records.

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Colin Hart: But so you don’t have to hassle with the reporting. We do that for you, and that that’s kind of our mantra around here is we always try to make things as easy for our our customers out there as we possibly can.

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Colin Hart: So

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Colin Hart: That pretty much kind of wraps up the content. I wanted to talk about the Lydia or anybody else out there, or have any questions that let’s talk about making it easy. Since we report for you. Let’s let’s talk a little bit about making it easy on the setup side, because getting getting it

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Lydia Wommack: implemented and rolled out is actually very fast. we do have a client success team that works with all of our clients to handle that stuff. Now, everything that’s available on the system you can do yourself if you want to. It’s in your power, you can control it. But A lot of times there’s there’s a lot going on. You have a bunch of irons in the fire. So we can handle that. We do handle that for the majority of our clients.

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Lydia Wommack: What we really just need is a user list to get started and then we we have the templates Pre built for ELDT. We have suggested training templates for ongoing, too. If you want to review those but we can get that assigned and up very quickly. the reporting is, Steve said, is automatic. we basically run, run the report request every I think it’s 5 min and push out to FMCSA. So we’ll verify that the user information that’s provided

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Lydia Wommack: is is all there and and what’s necessary for reporting on the ELDT side, but moves very quickly. There’s a question in chat. Do you also do the reporting for behind the wheel and public road reporting. So no, we are theory only on ELDT. everything behind the wheel is gonna be with another training provider and we can provide the link and follow up. But the training provider to registry is public. It’s available in FMCSA. And there’s a list there where you can see which training providers

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Lydia Wommack: do which part some do both. Some do just theory or just behind the wheel. We are just theory. That’s our wheelhouse online training. So we leave behind the wheel to the the folks who know best.

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Colin Hart: And one thing I might add to that lady to be to become a behind the wheel instructor. obviously, you have to register with the with the registry. But you know, to to be able to do this all, all a person really needs is to have a CDL of the same class or higher.

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Colin Hart: and also both endorsements, passenger and school bus, and have at least 2 years of driving experience.

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Colin Hart: with that, the class of license and those endorsements. And obviously you have to be in good standing. there’s no issues with you with your CDL. Whether there’s been a a suspension or anything like that that may prevent you from from participating in that. You should also know that behind the wheel instructor. if the training is provided solely on a range

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Colin Hart: and not on a public road someone that doesn’t currently have a CDL. But if they’ve had the CDL. Be in the past and they’ve had passenger and school bus.

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Colin Hart: they would be allowed to provide the training, but only on a range You cannot drive a school bus on a public road without a commercial driver’s license, so maybe that’ll help a little bit. So yeah, it may be in some circumstances that you set one of your own veteran drivers up to be the instructor and take care of the behind the wheel.

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Lydia Wommack: I gotta say, I ran into, Stephanie Boggiano, who works with INFINITI and works with schools here, Stephanie. And I got to go down DOT. A couple of weeks ago, and I kept running into folks who are saying, Yeah, right now, we’re doing ELDT in person. It’s taking, taking about 40 hours

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Lydia Wommack: a driver to get through. And I just thought, Oh, my goodness, no! There’s too much to do. There’s so much work to be done already. Sorry, my light automatically here. There’s so much work to be done already that like, please, please, please, let’s take this online. Let’s get this knocked out 11 hours. And another thing off your plate.

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Lydia Wommack: you know, then, that allows you to spend the time doing the the in person, coaching the behind the wheel, too, but the in person coaching as well, which is so critical, and all of the other back to school training. So please please

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Colin Hart: think about it. Take a look. We would be glad to show the system. Steve, go ahead

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Colin Hart: so it’s very convenient. Person can log in from wherever they are, as long as they can access with their phone, and it can complete the training there.

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Colin Hart: So it doesn’t require person to be in any certain location. They can be home they can be on a break or whatever, and knock out some of the training. So it’s very convenient. The once you have the system, everything is there to help you get the connected up and and get the app. So I think it’s important to remember these days. A lot of folks do most everything on their phone, and they can certainly do this also.

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Colin Hart: So I don’t know if there are any other questions but, like like lady has said, you know, we want to make sure you have an opportunity. If you want to learn a little bit more about this.

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Colin Hart: you know, we’ll be able to have you? get in contact with, I think probably Stephanie or somebody from the company will reach out that they can kind of show you how it works.

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Colin Hart: and they’ll even give you a demo of the system, if that’s what you’d like to see.

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Colin Hart: So if anybody out there I would like some more information. I think there was a poll that was popped up on the screen. You can let us know if you want some feedback on that but also

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Colin Hart: we can.

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Colin Hart: see if I could get my last slide to come up here you can reach out to myself or Lydia and we’d be happy to kind of point you in the right direction. I think my contact information, Lydia, is right up here on the screen.

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Colin Hart: So feel free to call or send me an email. I don’t think Lydia would mind either. We’re happy to hear from you any questions suggestions, so we’re always open to that. So

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Colin Hart: Lydia, unless you have anything else, I think we’ll let all of our people get back to their busy lives getting ready for this upcoming school year. Yes, yeah, everybody. Good luck with in service. Take it easy. Holler if we can help. We’re glad to do that, and if we don’t know, we’ll find out the answer for you. Alright. Thanks so much. Thanks to you. Take care. Yeah, thanks for everybody for coming. Thanks.