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Lydia Wommack: Hi, everybody! Welcome! We are so glad to have you here this morning. We got a big group here, because brand new feature, hitting right now, and we’re so excited about it. This is something that’s been in development for…
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Lydia Wommack: I don’t know, I’d say a couple months. It feels like longer, but I think in February is where we really started talking about this.
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Lydia Wommack: And so we are so delighted to have gone through the testing and development of at least Phase 1 very quickly. Thank you, Randy and Ash, from IT, for that, and we’re really excited to share it with y’all today. As a quick reminder, feel free to hop in chat and ask any questions, throw out any comments.
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Lydia Wommack: Very glad to have you jump in over there, and we’ll just answer questions live as they come in, if there are any.
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Lydia Wommack: Let me do some introductions. I’m Lydia Womack, the Head of Marketing and Partnerships for INFINITI. We have our crew here. Bill?
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Bill Dorfner: Hello everybody, I’m Bill Dorfner, I’m the Safety and Risk Training Manager here at INFINITI.
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Lydia Wommack: Thanks, Bill. And Bill hosts our boot camps in Dallas, so you’ve probably seen him lead a webinar, or maybe met him live at an event.
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Lydia Wommack: So, if you haven’t, take a look at our webinars. We have several every month, and Bill hosts at least one event a month live in Dallas. The dates are listed online. We also have Chuck Price. Chuck.
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Lydia Wommack: Hey, Chad!
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Lydia Wommack: Oh, you’re muted. Chuck’s our Client Success Director.
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Chuck Price: Yes, good morning. I am the Clint Success Director, and happy to have all you here today.
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Lydia Wommack: And I don’t… I don’t think, we… I don’t think Randy and Ash want to go on camera, so I won’t make them, but Randy and Ash from the IT team, of course, Victoria from marketing. So, gang’s all here, and very glad to have you all. So, let’s take a look. We have this new
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Lydia Wommack: feature of the LMS that’s rolling out, and surprise, it’s going live tomorrow.
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Lydia Wommack: And, you know, first, before we really talk about how the feature came about, I want to remind you a bit about who we are. Of course, if you’re here, you probably already know us, but it’s really important to us to remember kind of where we came from and what we do. And of course, first and foremost, we have an LMS to provide proactive and preventative training to safety-sensitive businesses, to fleets and other safety-sensitive industries.
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Lydia Wommack: school bus drivers, manufacturing, you name it. We’ve now hit a major milestone that we were just celebrating last week, 200 million training sessions delivered. It’s a huge milestone for us, we’ve been doing this for a long time, and we’ve really seen where proactive, preventative training has a big impact on the operation. You can reinforce your process, you can reinforce safety and values, and
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Lydia Wommack: As a result, you’ll see more consistent
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Lydia Wommack: behavior, you’ll see fewer accidents, fewer incidents, fewer claims. Last year, I think it was last year, we rolled out digital checklists, which is another new
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Lydia Wommack: element within the LMS atmosphere, but it can be used separately, and it’s the ability to really, set up a workflow with a digital workflow for your processes, or to create a digital survey, or as it is, a checklist, an inspection. So, a lot of capabilities there. And we just keep tinkering and playing, and today we’re going to show you a new addition
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Lydia Wommack: And I think for some of you, you haven’t seen… may not have seen our new user interface, too. IT’s been really busy updating the user experience and the interface, the overlay, so, visually looks a little, updated, might surprise some of you, so…
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Lydia Wommack: We’ll fly through here. I think behind everything we do, you know, we show up, we do the right thing, we say… do what we say we’re gonna do, and we’re kind, and we really answer our clients when they call. And that’s what leads me into this live training and where it came about. We were sitting in boot camp in, I think it was February of this year, and talking to some of our clients, our prospects, our former clients, about what they really face.
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Lydia Wommack: out in their job day to day, and this picture, I think, is emblematic of what we heard come up a lot, which is, oh my gosh, I’m tired of talking to an empty room, or I’m tired of talking to somebody who’s nose-deep in the phone. How do I, as a company, as a safety manager.
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Lydia Wommack: as head of operations, how do I make sure that everyone in my company is actually hearing me?
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Lydia Wommack: And of course, we for a long time have said.
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Lydia Wommack: online training is not the only way you should be communicating with your company. It is one really core, critical element of your training program, because you do need to have the proactive, the preventive, you do need to document training, but… but you also can’t replace an actual interaction.
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Lydia Wommack: Right? There’s a time and a place for that. You have… Bill’s nodding his head, because he’s been there, he’s done the job. You have to have the toolbox talks, you have to have, you know, the hands-on with the equipment. There’s a time and a place to look somebody in the eye, coaching sessions, and have a real conversation with somebody, and that has to be a key part of it, but again, how do you ensure that everyone hears the message, hears it consistently? You know, when we have Jay, our CEO, walk into the company and
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Lydia Wommack: He wants to communicate the new vision, or what’s going on for the fiscal quarter.
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Lydia Wommack: He wants to know that everybody in the company has received the message.
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Lydia Wommack: And so this came up in conversation, and one of our fleets said, you know, I really would love to have the ability to do a live meeting, but we don’t issue emails to all of our drivers, and we’re not going to get them into our Zoom network or get them into our team’s network, but we really want to be able to have a documented but live conversation, so…
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Lydia Wommack: inter-IT, they, they whipped it up. It’s, developed within the, kind of Teams framework, because we’re an Azure house.
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Lydia Wommack: And we… we decided, let’s see how we can tackle this. Let’s see how we can tackle the problem of low participation, low engagement, and really that question of, has everybody heard the message? Because you want to have
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Lydia Wommack: the same expectations delivered across your company. And when you have a fleet or a company that has multiple locations, several terminals, that can be a real challenge. So, those were the challenges at hand, addressing participation, addressing engagement, consistency in message, and then I think the additional challenge is
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Lydia Wommack: When you’re doing, live meetings, or you’re doing coaching sessions.
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Lydia Wommack: That all ends up documented as a pile of paper, if it’s documented at all. And so, we took a look at our system, and one of the things that we do really well is documentation. We’ve never lost data. We, you know, document every training that’s assigned.
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Lydia Wommack: And so I think we’ve come up with something that not only addresses the comprehension need, the ability to reach the entire company, it also addresses the piles of paper that stacked up, saying, yeah, sure, we had the conversation, check, check.
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Lydia Wommack: So, with that, you know, I think, oh, yep, was the meeting effective? That’s another one. Did they actually understand something from it, or was everyone just, like we showed in the picture, heads down in their phone the whole time? Comprehension is a big issue.
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Lydia Wommack: And Bill, you’ve seen this live, so I’m actually gonna ask you to step in, and like, how often as a trainer, as a safety director, did you
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Lydia Wommack: Did you experience this issue of…
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Lydia Wommack: Question, kind of, where drivers really were on comprehension.
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Bill Dorfner: Yeah, absolutely, that’s a great question. And, you know, I’ve done safety meetings all over the country from my previous experience as a safety director, and
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Bill Dorfner: And, you know, you walk in there, and you can come in with the best presentation possible, but especially if you’re in a big room, and there’s round tables set up, and there’s people in the way in the back corner, and all, it’s hard to gauge whether or not people actually understood what you were talking about. And also, there tends to be very little follow-up
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Bill Dorfner: on a live meeting, you know, and you can do quizzes and stuff afterwards, but there’s no recording, you know, it’s very hard to follow up with that. But I’ve definitely been in those meetings, and as engaging as I think I might be, you know, you look over in the corner, and you see that driver that’s kind of nodded off, or whatever, so…
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Bill Dorfner: You know, it’s great to have a tool where you know who’s there, and you can… they’re right there on the screen, you know they’re, you know, awake, and it’s great to have this tool for that.
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Lydia Wommack: So, what is it? Well, live training is the ability to host a video meeting, and it can be one-to-many, one-to-one. In the system, you can actually schedule the meeting. It shows up in a driver or an employee’s classroom on INFINITI.
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Lydia Wommack: And then you can meet live. It’s a video meeting system, right? So you have the ability to share screen, you have the ability to interact and raise hand and answer questions. At the end of it.
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Lydia Wommack: You can attach a quiz, so anyone who’s attended this live meeting, again, whether it’s one-on-one or one-to-many, there’s a quiz component, and maybe you want that to be just a digital e-signature at the end, or maybe you actually have specific questions you want somebody to answer to address that comprehension aspect.
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Lydia Wommack: But a quiz is attached. And then, most importantly, it’s recorded and documented and assigned to anyone who couldn’t make the meeting. So, this is, I think, the closest thing to guaranteeing 100% participation. It requires that you then follow up and hold people accountable for following through, but that assignment is dropped right into the classroom for anyone who didn’t attend.
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Lydia Wommack: So that you can make sure everyone saw the message.
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Lydia Wommack: It’s a great, great way to really house
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Lydia Wommack: All of your conversations, or all the conversations you want documented in one place, because then, at the end of it all, you click a button and pull a report.
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Lydia Wommack: So, I think benefits here are…
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Lydia Wommack: are many. We’ve talked about meeting across many locations,
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Lydia Wommack: Bill, have you traveled around to train? Probably in your years, yeah.
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Bill Dorfner: Yes.
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Lydia Wommack: So, would you say that your message is consistent from place to place?
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Bill Dorfner: You know, as hard as you try to be consistent,
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Bill Dorfner: you know, it’s always going to be… it’s a different audience. You know, there’s always different dynamics of when people show up, and you’re in a different room each time, you know, maybe you’ve got a small meeting room over here, you’ve got a large banquet room at the next one, and so the dynamics are always different. The group is always different, and as much as you try to stay consistent with that presentation.
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Bill Dorfner: Trying to do it in different locations all the time, it’s very difficult.
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Lydia Wommack: I think probably also you run into different questions at different locations, and probably really valid questions that you wish everyone else had heard, too.
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Bill Dorfner: Yes, that’s a great point. You know, there are definitely times, you know, where I’ve done safety meetings, and I’m like, wow, that was great, and there was a lot of good engagement and good questions, and then the next time you’re there, and it’s kind of, you know, an audience that’s really not… not asking the things, and…
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Bill Dorfner: maybe they’re thinking about the things that were asked at the other location that you were just at, and it would have been good for them to hear that question. So, you know, doing things this way is you can bring people in from all locations at the exact same time, and everybody can hear those great questions and comments that come up.
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Lydia Wommack: Other notable features, for this element, because we’ve really been thinking it through, is, of course, everything that we build, just about everything is configurable. You know, we get enough requests, hey, can we have it in blue? Hey, can we have it… not really in blue, but hey, can we… can we disable this aspect, or can we require this? And so, the IT team, the development team is really great about making sure that
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Lydia Wommack: what we build is configurable, can be customized, and that’s true here, too. So you can configure your quiz at the end. You know, you have the ability to set it up kind of in the way that you do an assignment, already within the INFINITI platform with a passing grade and other requirements like that.
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Lydia Wommack: And you have the ability to bring your own content. You can share your screen, which is, you know, fantastic, because not only are you limited to, you know, your spoken word, you can have a presentation, you can pull up a web page, you know, anything that you want to pull up within that presentation, you can.
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Lydia Wommack: So, a lot of capabilities here. And again, after it’s over, you have that ability to check everything, follow up and make sure that everyone has seen the message. I mean, that’s running a completion report and seeing who’s actually completed the assignment, who’s done this. That does take work on your part to actually enforce it.
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Lydia Wommack: We can’t do that for you, but we can make everything else as easy as possible to make sure it’s delivered to everyone, that their completions or their progress is documented, so that you can do, you know, that skull cracking where you need to.
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Lydia Wommack: And then, of course, our reports and dashboards make it, you know, a lot easier for you to stay on top of that.
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Lydia Wommack: Yeah.
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Lydia Wommack: Yeah, go ahead.
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Bill Dorfner: I was gonna say, you know, a few things come to mind with this is when I first started doing safety meetings, I was told that the sign-in sheet was probably just as important as the content that we actually covered. That shows that you did the meeting, that shows who was there. This is a great tool for that, because you automatically have everybody signing in.
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Bill Dorfner: The content, when you’re presenting, the ability to share your screen and that kind of thing, I know for myself, I do love in-person meetings, but I know for myself, everywhere you go, it’s different AV equipment, sometimes you have glitches, sometimes you can’t share things.
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Bill Dorfner: this is much more seamless for that. And then that follow-up,
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Bill Dorfner: that quiz at the end, instead of, you know, passing things out in a room and collecting quizzes and taking a look, this is… this is right there. It’s automatically in there. They answer a few questions, however… whatever questions you want, and it’s automatically recorded. It just saves a ton of time and energy, and takes out some of those other little glitches along the way, when you’re trying to do those… those in-person meetings. Not to mention all the travel, you don’t have to…
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Lydia Wommack: Yep. Yeah, I think really making sure that all those piles of paper are captured, and you’re not having to then get back to the office and enter something into a spreadsheet or document it somewhere, it’s just done.
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Lydia Wommack: What a dream.
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Lydia Wommack: Now, Diane, asked in chat, would there be any streaming issues if we wanted to screen share and play dashcam videos, or safety… of safety incidents? And by the way, I love that, because that’s such a good way to
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Lydia Wommack: train your fleet, and show, like, near misses, honestly, are sometimes even better than actually showing a, you know, a crash or an incident, because it’s a good way to start a conversation. So streaming issues, I can’t answer that. Randy, you have an answer to the streaming?
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Randy Mitchell: We haven’t directly tested that, but I would say that, I mean, if you’ve ever shared a video
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Randy Mitchell: during, like, a Teams or a Zoom, sometimes it’s a little bit less than desired, but it is possible. So, I think you would be able to do it. I don’t know, you know, a lot of that depends on the bandwidth on the other end, right? So, it could… it could… I think it can be done, I just don’t know what the results are gonna look like, because we haven’t tested it, so…
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Lydia Wommack: So when you say bandwidth on the other end, do you mean the, the…
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Randy Mitchell: Driver.
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Lydia Wommack: The employee who’s sitting on the other side may be in bad internet connection, and therefore it comes through laggy.
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Randy Mitchell: Exactly.
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Lydia Wommack: Okay, okay. Well, it’s going to be something that we test, and Diane, I would love to hear your feedback, what you hear from that, as you try that out, because it is such a really good way to, to really show
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Lydia Wommack: with your own equipment, your own drivers, you know, a bad situation, or a really… a situation that was handled really well, and that can have a big impact. It’s a way to really catch people’s attention. You know, we always say, like, generic is good, right? You want to check the box when it comes to regulation. You want to show people,
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Lydia Wommack: What they need to do, but the best training depicts your own team, your own equipment, your own situations, your own routes, so that’s a really smart way to handle it.
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Lydia Wommack: And yeah, looking forward to hearing back on that.
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Lydia Wommack: So I’m going to show you now fly-through… whoop!
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Lydia Wommack: a fly-through. Victoria, recorded. You can actually see how we set it up. So, first things first.
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Lydia Wommack: The live training meeting, once it’s scheduled, shows up in the driver or employee’s classroom. So where they’re already going to take the assignments that have been assigned, that’s where it’s going to show up. And then Victoria’s going to do a fly-through video here showing how you create
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Lydia Wommack: The live training meeting.
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Lydia Wommack: Welcome to our live training introduction.
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Lydia Wommack: You’ll see here on the dashboard, that… In the classroom.
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Lydia Wommack: Where your assignments show up, this is gonna be the same place that your live trainings show up.
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Lydia Wommack: Back from the dashboard, as an admin, you will have this button to access live training and build your live training meeting schedule.
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Lydia Wommack: Inside of the training, we can search for trainings, we can filter things out.
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Lydia Wommack: Filter them by status, by tags, by time.
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Lydia Wommack: And you can add a new live training session here.
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Lydia Wommack: Here we have marketing weekly meetings and coaching sessions that we’ve already built in.
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Lydia Wommack: Let’s begin a new live training.
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Lydia Wommack: As you progress through each step of setting up the training, it is very important that you come down here and click the next button, so that way it saves the information and moves into the next page.
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Lydia Wommack: Right here, we’re going to add the name of the meeting. We’re going to say we flew Safety Meeting.
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Lydia Wommack: And we’re going to use the same name for the description today.
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Lydia Wommack: This is where you can adjust the passing grade for the quiz, and down here we have expirations.
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Lydia Wommack: You can change it to does not expire, have it expire on the end date of the quiz, or have it expire after a certain period of days.
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Lydia Wommack: For the sake of this training, let’s make it 7.
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Lydia Wommack: Next.
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Lydia Wommack: Organizers?
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Lydia Wommack: And participants. And Lydia as the organizer.
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Lydia Wommack: And myself, as the selected participant.
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Lydia Wommack: Here we have the meeting date. We’re going to set this for today.
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Lydia Wommack: No, no.
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Lydia Wommack: And the end time, of course, has to be after the beginning time, 1PM.
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Lydia Wommack: The availability of live training in the classroom is going to appear… One day before the meeting.
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Lydia Wommack: The meeting link will be available 5 minutes before the start time of the meeting, which means that if everybody logs into their classroom, they will see it there. They will not be able to click on it until 5 minutes before the meeting starts. For this example, that would be at 11.55 AM.
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Lydia Wommack: Here’s an overview of all of your details for your meeting.
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Lydia Wommack: Next.
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Lydia Wommack: It’s going to take us to the notifications.
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Lydia Wommack: So let’s have everyone notified.
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Lydia Wommack: Turn on notifications.
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Lydia Wommack: When new training is available, we’ll notify everyone, and for the sake of this example, I want only the admins to know if something is completed or overdue.
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Lydia Wommack: Here, we’re going to add a tag.
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Lydia Wommack: Because this is going to be our safety meeting, we’re going to select safety Meeting.
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Lydia Wommack: This is going to simplify the searching process when you want to add this as another required training or a new meeting.
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Lydia Wommack: This is the certificate of completion that will be sent out to each participant at the end of the meeting.
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Lydia Wommack: The summary page is going to display the summary results of the quiz.
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Lydia Wommack: Whether or not you can restart the quiz, restart the content.
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Lydia Wommack: The media player, fast forward, only on the first attempt.
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Lydia Wommack: Turn that off.
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Lydia Wommack: Do you want your users to be able to use full screen, restart, rewind, settings?
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Lydia Wommack: And how you can fast-forward.
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Lydia Wommack: Roll this up, now it’s changed that fast-forward setting to 30 seconds instead of 5.
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Lydia Wommack: At the end of this, we will select Publish, and now content has become available.
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Lydia Wommack: We click back to this page.
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Lydia Wommack: You will see that we can add our quiz.
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Lydia Wommack: into the meeting. This one has already been added. If we had more
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Lydia Wommack: Selections for custom content in here, all of those would be available to add that meeting.
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Lydia Wommack: Okay, so it was a quick fly-through, and we invite all of you to jump in and play around with this feature. We can do it in your own site, if you’re a client, we can do it in a trial setting, or a demo site to play around. A couple things to call out there. When I first set it up, so I was given no instructions, I just got in there to try and… and they said, set one up.
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Lydia Wommack: And I did it, and the reminders, the flow of, okay, here, you know, as you’re setting it up, that says, okay, your meeting is on this date, this is the date it’s going to drop into the classroom, this is the date, you know, all of those things, that actually caught me when I had gotten one of the dates wrong, so I was, glad to see that check. It kept me sane as I was scheduling things.
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Lydia Wommack: When it comes to tags, Victoria tagged safety Meeting, I think other tags, you know, you can add whatever tag you like. I think it makes a lot of sense to have one-on-one, or coaching, or corrective action as a tag. Another tag that would make sense would be maybe an all-company meeting.
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Lydia Wommack: We’ve definitely heard of clients who do all-company meetings, especially when you’re talking about profitability, and you’re talking about, you know, where drivers’ behavior is impacting spend, maintenance, operations. So all-company meeting might make a lot of sense, rather than safety.
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Lydia Wommack: Or operations meeting,
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Lydia Wommack: trying to think what else. You know, all company, also, when you’re talking about safety culture and really trying to
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Lydia Wommack: instill company values within the entire company. So, there are a couple ways you can play with tags. Those are always customizable to you, so you can set that up in advance. And then, I noticed on the certificate, so our logo, of course, is all over it, because this is our demo site, but for our clients, you can have your logo, you can have your signatures, that’s customizable, too. I’m seeing a lot pop in chat, so let’s just see.
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Lydia Wommack: Yes, we will send a recorded version of the training, absolutely, anyone who wants to take a look.
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Lydia Wommack: Oh, Diana. Diane, thank you very much. She said, this looks really slick, very impressive, and…
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Lydia Wommack: Yeah, real-time engagement interaction is so important, so thank you.
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Lydia Wommack: So…
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Lydia Wommack: really, we’re excited about this, we’re excited to play around with it. What we love is that it’s one… one platform with more ways to connect with your fleet, more ways to train, more ways to communicate, and really, that’s what we want is results at the end of this. We want to help you all talk to your people, help you reinforce what your policies, expectations, procedures are, really help you
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Lydia Wommack: target the areas that you want to target, maybe that’s CSA score improvement, accent reduction, maybe it’s related to specific claims, maybe it’s related to fuel consumption, you know, whatever it may be.
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Lydia Wommack: and we like the addition of an actual conversation, because you really, you know.
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Lydia Wommack: You can train all day long, but at some point, you need to humanize it, and do that one-to-one coaching, or humanize your company when you’re talking safety culture.
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Lydia Wommack: Bill, do you have any thoughts on, you know, using this for one-to-one, or using this for all company?
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Bill Dorfner: Yeah, absolutely, and I just… I want to call out that comment by Diane, too, because, you know, finding the time that works for the majority of drivers is difficult, and, you know, having done, you know, usually it’s the Saturday morning safety meeting, but that means, you know, drivers have to get up on a Saturday morning and get there, and they have to drive to and from, so this saves a ton of time with that.
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Bill Dorfner: Great, great point there. Yeah, you can use this as a company-wide meeting, but it’s also great for coaching, too, and on that one-on-one coaching. And I’m a firm believer that, you know, it has a lot more impact when you are able to look at somebody.
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Bill Dorfner: and do that coaching versus on the phone, or even just, like, typing a message into your Motiv, or your Samsara, or whatever your ELD app is, and say, you know.
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Bill Dorfner: saw your speed and slow down. This has much more impact, and it gives that more personal approach to it as well. We all know that through, you know, emails and so forth, context gets lost, and even on the phone, when you can’t see somebody’s facial expressions.
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Bill Dorfner: So, this is… this is great for all of those, and I just absolutely love this tool. I’m stoked about this tool, because there’s so many different ways that you can use it, you know, and even just in smaller teams, if you want, you know, just your…
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Bill Dorfner: you know, one in your safety department, or your recruiting department, or your ops area. You can use this in so many different ways.
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Lydia Wommack: Yeah, I wondered about using it through the recruiting department, to actually conduct, you know, second round interviews, or even preliminary interviews. We have some clients that, do
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Lydia Wommack: pre-employment safety training assignment as a way to really see which potential drivers are actually going to be committed to safety, they’re going to follow through on safety, and if they aren’t willing to do the training ahead of time, then there’s no point in making an offer, because they don’t fit your culture. So, I’ve thought that, you know, live training could be a great way to actually conduct the interview or second round interview. Could be a great way to evaluate English language proficiency.
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Lydia Wommack: That’s, of course.
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Lydia Wommack: hot topic last year, and still a lot of… lot of roadside violations being handed out for… for noncompliance, so,
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Lydia Wommack: that would be a great way to evaluate, and I think a big thing that is a bonus
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Lydia Wommack: is not all companies issue email addresses to their drivers, or even to all employees. It’s just not part of the company structure, and you don’t have to have an email address through Microsoft or through Google to be able to use this, right? If your drivers are already set up on the INFINITI platform, you can host the live training for them. It is included with INFINITI’s
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Lydia Wommack: gold-level subscriptions, which is where most of our clients are. So if you have access to the full INFINITI platform, then this is part of it. It’s not an extra cost. We don’t nickel and dime for that. So it’s a great way to get more value out of the platform that you already have.
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Lydia Wommack: You know, this is just our reminder to everyone that it’s about more follow-through. The work that you’re already doing, making sure that it really has the reach and impact that you deserve and need.
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Lydia Wommack: So, it’s real simple, real value add, and we would love to show it to anyone who is really interested in taking a look.
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Lydia Wommack: the flow really works from soup to nuts, from invitation all the way through to documentation, and I want to, recall something that I’ve heard Steve Pasetliff say from time to time out at the Great West leadership events is.
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Lydia Wommack: You know, plaintiff attorneys will also often point to us, to fleets, and say.
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Lydia Wommack: you know, they had, once a year, they had a fried chicken lunch, and they served sweet tea, and they called that a safety meeting. And you’re trusting them to be safe on the roads, and it’s so…
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Lydia Wommack: when he said that, it’s such a chilling…
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Lydia Wommack: example of what really happens in courtrooms when plaintiff attorneys can look at a carrier like any of you all who are doing your best, you’re hosting meetings, and you’re trying to make sure you’re getting a message out there, and they can really undermine what you’re doing just by kind of writing it off as, oh, it’s just a fried chicken lunch, what actually happened there? But this documentation attached to it
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Lydia Wommack: the ability to say, no, we actually did have a coaching session, it was meaningful, and here’s the quiz that they passed afterwards. That puts real teeth behind what you’re doing, and prevents them from just calling out the safety meeting, the very important safety meeting. Oh, it’s just a fried chicken lunch. So, keep that in mind.
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Lydia Wommack: And yeah, with that, I think we would love to invite anyone who wants to take a closer look one-to-one to join us. We’d be glad to set up some individual time to
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Lydia Wommack: take a closer look. Again, for current INFINITI clients in the gold level.
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Lydia Wommack: or higher, y’all already will have access to this. It’s going to be enabled tomorrow. If your horses cannot be held, then I know Chuck will be glad to help you all get that online today. If you need to get that up today, I think they can figure that out, but it’ll be enabled tomorrow for gold clients. But, a poll popped up. If you would like to have a look, and you want us to schedule time, reach out to schedule time, then please say yes.
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Lydia Wommack: No hard feelings if you don’t. And then, of course, as a reminder always, attending the webinar is valid for NAPME CE credits. Love the NAPME program. Bill is a Certified Director of Safety and has been a NAPME instructor, and we really
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Lydia Wommack: appreciate everything that that organization does, so if you are a NATME-certified Director of Safety, or you’re pursuing that, let us know and we’ll send you a certificate for attending today.
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Lydia Wommack: And, I think that’s it, unless there are any other questions.
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Lydia Wommack: How would the fleet… oh, David asks, how would the fleet interact with hosts during the meeting? So yeah, there is chat feature, and there’s the ability to, for them to actually ask a question live. I think also there’s the hand up.
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Lydia Wommack: pretty sure I remember that. The ability to raise a hand so that they can ask a question, just like you would experience in a Teams meeting.
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Lydia Wommack: So yeah, you can interact. They can turn on their camera or microphone. We definitely had that in our… we tested this out in our all-marketing Meeting, and so everybody was on camera, but it’s certainly not required to turn your camera on.
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Lydia Wommack: So yeah, there’s some good interaction there.
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Lydia Wommack: All right, well, everyone, thank you. We so appreciate you, and we’ll see you next time. We have some more webinars scheduled, so you’ll be seeing them in your inbox. Please join us in the future.
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Lydia Wommack: Take care.
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Bill Dorfner: Bye, everyone.
