Webinar Replay Video #96 Prepare for the biggest school bus training webinar of the year!

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Lydia Wommack: Good morning, everyone.

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Lydia Wommack: It’s a slow start to the Thursday for us. I think we’re all looking around this week after the holiday, asking ourselves. What day is it? We’re going to let everyone slowly trickle in here before we get started. So, nobody misses any good stuff. Looks like we have a nice group today, and we’re all here to talk about going back to school, because it’s that time, I think every district when we come back from 4th of July holiday. It is full throttle planning, preparing, hiring.

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Lydia Wommack: All that good stuff. So, we’re very glad to be here today. First, just a couple of the mechanics. We do have a little chat box, and would love to take questions, comments, hear your feedback in that. So please jump over there. Let us know where you are and would love to hear your questions and feedback there as we go. I’m Lydia Womack with INFINITI. Stephanie is our presenter today, and Stephanie has been with INFINITI for 9 years now, going on for 9 years and working with schools. So, she has learned a lot

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Lydia Wommack: over the years from our clients and you know, ton of clients here in Texas, but also across the United States.

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Stephanie Boggiano-Barbre: Stephanie, where all, almost all the States we have.

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Stephanie Boggiano-Barbre: Yeah, all the States.

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Lydia Wommack: So, she has a lot of experience. So that’s why we asked her to join us today to just talk about what is that back to training, push, look like what are the most common concerns, topics, issues? And how can that be streamlined? How can that be addressed? So, without further ado, Stephanie, we would love to hear more from you. Thank you for doing this for us today.

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Stephanie Boggiano-Barbre: Not a problem. Good morning, everyone. Thank you for attending.

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Stephanie Boggiano-Barbre: I’m going to go ahead and start here. So back to school, the best practices. So top areas, really, that a lot of schools have commented on what they’re needing for kind of back-to-school training and things like that. One of them, of course, is recruiting and hiring. A lot of schools right now are having a hard time getting bus drivers are having, you know, drivers that are retiring, and then they’re having, you know, to onboard new drivers. So

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Stephanie Boggiano-Barbre: you know, that’s like ELDT. Of course, your coaches do as well, because, you know, they do drive the students to do their activities and things like that. So, we do have ELDT training theory.

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Stephanie Boggiano-Barbre: you know, mandated in service time. Right now, I know within the State of Texas, you know there’s that 20 h curriculum that the drivers need to complete to, you know, have the students on the bus and drive them around. So, you know, it’s like dot compliance, pre-trip and post trip defensive driving right now, you know.

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Stephanie Boggiano-Barbre: During the summertime. Of course it is bright out, and you know, like, you know, everything’s easy to see. But you know we have, you know, night driving, coming up and things like that are so defensive driving. We also have students for special needs. So, we do have topics that cover that as well.

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Stephanie Boggiano-Barbre: You know you need to get those policies procedures and handbooks into the hands of your drivers. And so, you know, we try to make that simple and easy as possible for you to get that done, and then, of course, on top of mind of everybody is student and parent management. I have had a lot of

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Stephanie Boggiano-Barbre: requests for student management training. Parent, you know. How. How can you get your driver to? You know, communicate better with the parents as well as with the school. You know your school people. So, we have a lot of training that covers that as well.

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Lydia Wommack: Yeah, I remember being at some school events recently, and a lot of talk about student management. It really surprised me because there are so many technical aspects to getting drivers ready for their routes, you know, understanding the route, but also things like tail swing, railroad crossings, bus stop safety like the technical aspect of driving is a ton to cover.

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Lydia Wommack: So, it really surprised me when I was kind of gently polling people and saying, What’s your biggest issue. What’s your biggest issue? Oh, student management, absolutely student management. I would love to see in chat what everyone’s thoughts are. What if you could go back to the slide, Stephanie, like, what are the areas that you all struggle with the most to address and student management? I think it. What I have heard makes sense. I’m curious. If it’s still true that

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Lydia Wommack: Covid threw off a lot of things. It threw off a ton for the whole world, but particularly with students. They came back to the school environment

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Lydia Wommack: with very different manners and very different understanding of rules than they had before. Covid. And I think that that’s played into a lot of those issues. And why that’s such a strong topic is, you know, hard to manage. Students on the bus, and parents certainly are now behaving in a different way, and more communicative. What have you heard about all this, Stephanie?

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Stephanie Boggiano-Barbre: So yeah, so a lot of

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Stephanie Boggiano-Barbre: you know, just not listening to the rules, following the rules on the buses, trying to make sure that they do understand what the rules are, and what the repercussions are, if they do not follow the rules. So, the parents, as well as you were saying. You know some parents

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Stephanie Boggiano-Barbre: are

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Stephanie Boggiano-Barbre: not acting well with the bus drivers or communicating well with the bus drivers when it comes to their kids on the buses and things like that, or with the driver having to tell the parent. You know your student is not, you know, following the rules, you know, they could not be able to drive, you know, to ride the bus any longer, and things like that. So, it’s been a lot of you know. How do we get them to understand the rules?

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Stephanie Boggiano-Barbre: How do we, you know, get the driver to be able to better communicate what they’re needing to get across to the students as well as to the parents. So that’s what I’ve heard a lot a lot of. So.

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Lydia Wommack: Yeah, yeah. Well, it’s a lot to cover, and I guess coaches would face that, too. That was another surprise for me. I work more on the trucking side of things. So when I’ve gotten to know schools a little bit better, I was surprised to see coaches pop up, and I’m curious. I think I’ve heard some opinions about coaches who may or may not take it seriously, and that training them versus training your traditional route drivers can be a little bit different. And of course they’re dealing with students on a totally different level, and parents on a different level, too. What.

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Stephanie Boggiano-Barbre: Isn’t.

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Lydia Wommack: What are the biggest training issues around coaches or opportunities.

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Stephanie Boggiano-Barbre: Well with coaches. As you were saying, it is harder for them to take it seriously, because they’re not driving a bus every single day. They’re not having to deal with these kids, you know, in a situation like that every single day. It’s, you know, kind of occasionally, that they’re, you know, chauffeuring them to and from their events.

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Stephanie Boggiano-Barbre: So, a lot of times the coaches I have some schools that they will give the same training to the coaches as they do to their drivers.

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Stephanie Boggiano-Barbre: The drivers, of course, do take it very seriously, because, you know, they’re transporting our children, but the coaches seem to kind of like. Well, I don’t really think that I need to take that because it really doesn’t apply to me, but it does apply to them as well, because they are transporting our children, and you know we need to make sure that they understand. You know what could be out there, and what they need to look out for when they’re driving a bus, you know, occasionally. So.

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Lydia Wommack: One of the things that’s not on this list that could be because I’ve seen it in the headlines. A bunch are those emergency situations that you can’t.

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Lydia Wommack: You can’t always predict.

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Lydia Wommack: and you can’t fully prepare for. But you know you need to give your drivers some kind of baseline of training, and that’s emergency response. So, choking, you know, not injury, prevention per se, but 1st aid, even coaching on suicide, prevention and spotting depression, spotting bullying. I know one of our clients, Dallas ISD, has put some of this

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Lydia Wommack: into practice in the last couple of years. There was a student who was choking, and a driver was able to save them because they saw the signs and knew how to respond quickly, and that was a combination of the right information ahead of time, and then also the right hands-on practice. That I know. The trainer there, you know, really took to heart in that 1st aid response. Another one was flooding. I think Dallas had the same emergency response

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Lydia Wommack: that they were able to help rescue other passengers on the road in a flooding situation because they had had some training, even emergency evacuation in case of fire. So those didn’t appear here. But I’ve heard some stories, and it is a reminder that there is so much to cover.

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Stephanie Boggiano-Barbre: There, there is a there is. There is a lot that you know they must train on and be vigilant about watching out for you know the choking and things like that. So, they do a combination of hands on, of course, in person training and things like that, but they also have content that they put out there just as reminders, right? Because we all need to be reminded. We’re not, you know, we’re busy. We have other things on our minds. And so sometimes.

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Stephanie Boggiano-Barbre: you know, we need to be reminded of, you know, our daily practices and things like that. So that that’s.

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Lydia Wommack: Would they?

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Stephanie Boggiano-Barbre: Like a combination of, you know, in person and online training.

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Lydia Wommack: We’re all just humans, and we get complacent, or we forget. So, the reminder.

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Stephanie Boggiano-Barbre: Yeah.

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Lydia Wommack: Well, I saw the preview of the next slide, which is, it’s a lot to cover.

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Stephanie Boggiano-Barbre: It’s a lot to cover. Yeah. So.

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Lydia Wommack: We do it efficiently and effectively.

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Stephanie Boggiano-Barbre: Well, we’re going to move on into that so pretty much whenever I speak to a new school that is thinking about using our platform to come on board. And use it is, you know. What are you currently doing? You know. How is your current training process? You know. What does that look like to you? You know. Is it? Are you doing it in person? Is it a hybrid of in person and online training? You know. Do people, are you sending people off site?

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Stephanie Boggiano-Barbre: Or do you partner with other schools to do training and things like that? You know how often you are having to get your drivers to go somewhere else, you know, to do your training. So, you know, kind of look at how that’s how that’s affecting your bus scheduling and things like that.

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Stephanie Boggiano-Barbre: The other thing is like tracking, and you know, keeping track of your training, licensing things like that? So

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Stephanie Boggiano-Barbre: you know, how are you doing? That? Is it on paper? If you had to get it to show somebody how long it would take you to get it like, if you were in an audit or something like that, you know, how long it would take you to get your hands on that documentation to show it. Hey, this is what we’ve trained on. If you’re doing, you know, if you need licensing, I know there’s a couple of schools that I spoke to that are still manually keeping track of it on an Excel spreadsheet.

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Stephanie Boggiano-Barbre: And you know things do get passed. You know they are missing because of that. And so, you know, you want to make sure that everything is up to date, that you have the most current information for their training and for their licensing.

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Stephanie Boggiano-Barbre: You know how often? You know. How long does it take for your trainers? If you have onsite trainers to prepare, and, you know, deliver the training. Are you having trouble getting all your people together? You know, if you’re doing it in person, you know. Are you having problems with getting everybody in to get that training? Are you having to do like one off?

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Stephanie Boggiano-Barbre: You know, things like that. Participation is a lot of participation, too. So, you know, it’s another big area of getting people to participate in the training. You know, I know that.

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Stephanie Boggiano-Barbre: there are some schools out towards the West there, I mean. I don’t know if any of them are on here today, but I know that I was speaking to someone. And in California, they get a book, basically that is sent to them from the State that tells them what they need to cover right so, but from that book they must create their own curriculum.

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Stephanie Boggiano-Barbre: So, they’re having to create PowerPoint or do PDFs, or, you know, get the AV Club to come out and shoot videos for them and things like that, so that they have something to prepare and present to their drivers. So, you know we try to make it as simple as we can as be possible for you to do that with our platforms.

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Lydia Wommack: Yeah.

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Stephanie Boggiano-Barbre: Next one is. So, we live on frequent and consistent training because it does lead to behavior changes. So, you know, a lot of our content is 7 min or less.

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Stephanie Boggiano-Barbre: So, it’s easy to digest. You know, it’s not going to make somebody just kind of zone out on you. If you know, I know myself. If somebody gives me something to do like a video to watch for 30 min, I’m going to remember the front part. I’m going to remember the back part, but I’m pretty much not going to remember anything in the middle, because, you know, with the studies that have been done. It shows that 7 min or less is really a good timeframe for you to be able to pay attention.

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Stephanie Boggiano-Barbre: digest that, and keep it in your, you know, to keep the information in your mind.

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Stephanie Boggiano-Barbre: So, with our platform, it makes it easy to do frequent and consistent training with your drivers.

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Stephanie Boggiano-Barbre: Whether it be like a video, a month, a video a week, you know, if you only want to do like 10 min. We try to, you know.

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Stephanie Boggiano-Barbre: Get that get it down for you to be able to, you know, have whatever timeframe or time amount of training that you want to give out to your drivers.

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Lydia Wommack: Yeah, shorten to the point. So, people can comprehend it. Yeah, this, you know, one of the challenges on the previous side was about participation. Are you getting a hundred percent participation? And with all the topics you need to cover, how can you possibly get a hundred percent comprehension when you’re only training and in service, and for many districts that’s the only place where they have teeth.

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Lydia Wommack: You must do in service training, but you can’t require, or you have no recourse to require ongoing training. But we all know, just as humans being humans, that when you’re taught something once over time, you’re going to get complacent, or you’re going to forget it’s going to get a little fuzzy. You’re going to fall into your habits and patterns. That’s not. It’s not a malicious thing. It’s a human nature thing. And so those frequent reminders, or just in time, just the right time reminder.

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Lydia Wommack: So, you mentioned night driving before, you know, if you’re if you’re adding that to your in-service training in August, then or July even.

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Lydia Wommack: it’s still bright until 9 o’clock. Some places that’s not relevant until later in the fall. And so, it’s important to

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Lydia Wommack: set the expectation and set the stage at in service, for how your district chooses to be safe and continue to educate and train, and then also to come back to that frequently and consistently with the right reminders, the right time. So, thinking about when field trips start to pick up doing some more training around field trips. When you think about student management, you know, coming back to school from the holiday season in January.

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Lydia Wommack: I’m sure, is an uptick in student misbehavior. That’s a great time to remind some of those things, and there are some other seasonal topics that would be appropriate.

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Stephanie Boggiano-Barbre: Would be, yeah.

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Lydia Wommack: So, yeah, this is great. This is great.

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Stephanie Boggiano-Barbre: Okay. So here at INFINITI, we want to partner with you. We are not trying to replace what your current training is. So, you know your trainers are there. We want to free up some time for you, you know, so that you can focus on other areas. We have

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Stephanie Boggiano-Barbre: a great, great customer service here that will help you really with anything that you need. You know they’re here to partner with you. If you need training, suggestions. All you need to do is reach out and ask, and they will send you training suggestions for whatever topic you’re trying to cover. If your drivers need help logging in if they need help.

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Stephanie Boggiano-Barbre: You know, with a test, if they need help with anything. Really, they’re there to assist them as well. As well as the point of or the client. Success rep. That would be assigned to anyone as an administrator. You can be as hands on or hands off this platform as you would like.

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Stephanie Boggiano-Barbre: You know, the beauty of it is that it’s all done online. So, you can, you know, send this out, and you know your drivers can do it. You know how you know at their leisure. And you know it. It’s easy for you to get set up, so you know we can have you pretty much have a site built. Have your users added, have you on boarded within 24 to 48 h, if that is, if that is the timeframe that you’re looking for.

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Lydia Wommack: Yeah, they move quickly. The client success team. And they’re just right on the other side of that wall

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Lydia Wommack: yeah, thoughts, that helps.

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Stephanie Boggiano-Barbre: Exactly. Yeah. There.

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Lydia Wommack: Answer the phone for once.

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Stephanie Boggiano-Barbre: Exactly. Yeah. I mean, our platform keeps track of everything. So if you need any type of report run, if you need any certificates pulled. Of course they’re going to show you how to do that yourself, but they are there to do that for you. So, you know, we really do want to partner with you and take a little bit of that load off you.

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Lydia Wommack: That’s awesome. We would love to see more because you talked about automation and streamlining and reports and tracking, and it would be nice to see it firsthand.

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Stephanie Boggiano-Barbre: All right. Well, we’re going to jump on into that.

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Stephanie Boggiano-Barbre: Okay,

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Stephanie Boggiano-Barbre: So

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Stephanie Boggiano-Barbre: everything that we do, of course, like I said, is online, we will create a URL specific to your school. It could be your school’s name, or whatever it is that you would like for it to be. But this is what it’s going to show, and we do have where you can. You know we can put your Logos on here, or however, you would like to personalize that for your school.

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Stephanie Boggiano-Barbre: Down here we do have our client success. These are 800 numbers. So, there is no, your people aren’t going to get charged for calling in, but they are clients. Success department is here Monday through Friday, from 7 Am. To 5 Pm. And so, you know, like I said. They can help you with whatever it is that you need help with. What I’m going to show you right now is just a brief look into what a basic

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Stephanie Boggiano-Barbre: user would have, which is, would be your drivers. So of course, everybody does need a username and a password for the system. The username must be unique to the person. So, it can be first, initial, last name. It can be an email address. It could really be. If you’re currently using anything else to log in with you, it can be the same username and password. So, I’m just going to hit login.

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Stephanie Boggiano-Barbre: Now this box will pop up. Our system does send out notifications either through an email or to a text message. When we do the onboarding, we do send you out an Excel spreadsheet so that you can put all this information in. But if you can’t get a phone number or an email from someone, this box will populate. If that’s not in their profile, they can select which one they would like to hit. Okay? And it’s automatically going to update on their profile for them

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Stephanie Boggiano-Barbre: when they go to log in. They’re going to see everything that you have assigned out to them.

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Stephanie Boggiano-Barbre: You know the classes over here. It’s going to tell you how many pieces of content are in that assignment, the start, date, the end date, and have you started it or not started it. You can see that we do have some overdue here in the classroom our system allows. Hello!

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Stephanie Boggiano-Barbre: That’s not good.

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Stephanie Boggiano-Barbre: No, it’s not good. No, no. Overdue training is never good. But if you do have overdue training here, your drivers do have the option of going in and completing that when you set up an assignment there is an option as well that if you want that assignment to fall out as at a specific date, so that it’s no longer available for them to take it. You can certainly set that up as well.

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Stephanie Boggiano-Barbre: expand this out so our system will show them completed training as well as they do receive certificates for every video that they’ve completed. They can print them, they can download them, whatever they would like to do

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Stephanie Boggiano-Barbre: I will tell you that we did have some people, some drivers, that because they’re taking this driver training, they did download some certificates from here and take it to their insurance company, and because they are doing driver safety training, they were able to get a little bit of a discount on their insurance. So that’s a good thing.

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Lydia Wommack: Wow, yeah.

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Stephanie Boggiano-Barbre: Yeah, so we, there is a resource area. The resource area is really a library. You can put anything in here that you would like. There is no testing. It is just for reference. So, you can put videos, PowerPoints, employee manuals, policies and procedures. Really anything in here that you would like for them to have access to review.

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Stephanie Boggiano-Barbre: We also have our mobile app.

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Stephanie Boggiano-Barbre: We do create a registration code specifically for your school individually, and what we do is once they go in and download the app. Additionally, they’re going to put their username and their password. They’re going to put in the registration code for your school, and it’s going to log them right into their classroom just like I just what we just saw right now. It opens to that classroom. They can see everything that’s available to them

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Stephanie Boggiano-Barbre: to take and train on. They do have access to their certificates through the app as well. So, it’s, you know, easy to use.

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Stephanie Boggiano-Barbre: I’m going to go back over here to assign.

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Stephanie Boggiano-Barbre: and I want to show you. Let’s look here.

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Stephanie Boggiano-Barbre: I’m going to open to drop this down, because I do have more than 10 on that page.

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Stephanie Boggiano-Barbre: Okay, so our system does keep track of licensing really anything with an expiration date on it, and what our system will do is 90. Starting at 90 days, it will be a reminder in the classroom for the drivers, so that they know, hey, this is coming up for renewal. The admin side also has a report that you can pull daily monthly. However, you guys would like to do it, but it’s going to show you all the licenses that are coming up

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Stephanie Boggiano-Barbre: for expiration. It’s going to give you the date it’s going to give you how many days till expiration. If it has already expired, it is going to be highlighted in red, and it’s going to tell you how many days past expiration that licenses. But our system does send out notifications to the drivers as well as to the administrators. Via text or an email. However, it they, whatever preference that they have in the system.

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Stephanie Boggiano-Barbre: I’m going to go ahead and show you now the back end of the platform. So, as you can see, I’ve logged in. But you’re going to see there’s a whole lot more over here than you’re going to use to manage the platform as administrators. If you need to take training yourself. This is how you’re going to access your classroom.

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Stephanie Boggiano-Barbre: There’s your resource area as well. But we’re going to start off here with our users.

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Stephanie Boggiano-Barbre: Okay? So, what I’m looking at right now is our active user list. Okay, there is a search feature over here. So, if I needed to find somebody if I had you know 100 people in here, I don’t want to have to scroll through everyone, right? So, you can search by either 1st name or last name username. So, I’m going to look for my test user, because he’s the one that has all the training.

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Stephanie Boggiano-Barbre: And when I find them, I simply want to look at what’s going on with him. So, I’m going to go to see it.

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Stephanie Boggiano-Barbre: and it is going to open to their profile. Now, when we go in to create your users. Of course, there’s an asterisk that requires information. But our system also does keep track of everything with a date and a timestamp in the system on our platform. So, it’s going to log in. It’s going to log. When they last logged in to do training. It’s going to log when they were created. It’s going to log when anything was modified on their profile, and who it was done by

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Stephanie Boggiano-Barbre: it. Logs when they start a video, when they when it ends, when they start the test when they’ve completed the test.

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Stephanie Boggiano-Barbre: And all of this is done by a 3rd party, so it is admissible for audits or any court proceedings that you may need to pull this information for.

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Stephanie Boggiano-Barbre: You can see here that once I got in, there are a lot of different tabs that you can use to navigate through. And you know, look at progress. You can see certificates if you need them. The one thing with our platform is you can create groups. So, groups help when you’re doing

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Stephanie Boggiano-Barbre: training as well as when you’re trying to run reports. And you can have as many groups here as you would like. You can simply add user, add groups by clicking and then moving them over or removing them from groups simply by selecting that group and moving them back over to the other side.

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Lydia Wommack: And that’s customizable. Right? So, you can. I mean, if you want to have a group that’s you know, this elementary school, this middle school this school. You can do it that way. You can do it by role. You can do it by.

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Stephanie Boggiano-Barbre: However, you’d like.

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Lydia Wommack: Anything. Okay?

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Stephanie Boggiano-Barbre: Yes.

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Stephanie Boggiano-Barbre: So yeah, it’s open to customize this too. However, you need it.

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Stephanie Boggiano-Barbre: The other one is, we have an assignments. Tab. So you’re able to see every single assignment that has been provided to this user as well as any assignments that they have been excluded from. So as an example. Let’s say right here I go down, and I see that this P endorsement is overdue, and I just need to take it out of their classroom. I can simply click this and toggle it over, and now it is excluded. So, if any, if I’ve excluded them from anything, I can always go to this button press, and it’s going to show me everything that they’ve been excluded from.

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Lydia Wommack: Oh, that’s great, because sometimes you do click the wrong thing, and you think, wait.

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Stephanie Boggiano-Barbre: Yeah.

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Lydia Wommack: Supposed to take that. So, you can actually, yeah, okay.

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Stephanie Boggiano-Barbre: Yes, and you can always go back to the excluded if you accidentally did that toggle the switch over, and it’ll place it right back in the classroom for them. The other thing that you can see is progress. You can check progress here by clicking the details. Button. It’s going to show you. You know. Have they attempted it? Did they fail it? You know. So, can you check progress here as well as reports?

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Lydia Wommack: Stephanie Amanda has a question in chat, and it’s about groups. So, before you move on to certificates. she asked. Can you create subgroups, i.e. Only drivers at terminal one or only bus aides at Terminal 2.

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Stephanie Boggiano-Barbre: Yes, okay, great. Yeah, you can. You can. You can create; you can name your groups.

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Stephanie Boggiano-Barbre: So, I have a larger school. And they have

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Stephanie Boggiano-Barbre: their school, and then they break it down to their sub. So, like exactly as you were saying. You know, bus drivers 2, 3, 4. They even have it to the region. So, you know, you can break it down to the region and then add subgroups to those regions and things like that.

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Lydia Wommack: Yeah, Amanda, I think. We think of groups. Another way to think about groups is tags. Because of a mem, a user can be a member of several groups.

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Lydia Wommack: Yes.

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Lydia Wommack: one group. So, it just depends on how you want to structure it. And then, as you’re making the assignment, I think Stephanie will show in a minute. You can choose which groups you add or exclude.

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Stephanie Boggiano-Barbre: Right, yeah.

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Lydia Wommack: There’s another question from Bart about how to delete a user or a group. Is this the right time to answer that.

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Stephanie Boggiano-Barbre: Yes, so we never delete anything you can. Just you can deactivate them. So, for example, I’m going to go to my users right here.

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Stephanie Boggiano-Barbre: let me. Sorry back out and return to list

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Stephanie Boggiano-Barbre: and get rid of my test name.

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Stephanie Boggiano-Barbre: Okay. So, let’s say, for example, bb, right here decides they’re not going to work for you any longer. They get fired; they retire. All you simply do is come over to the toggle switch and you hit the inactive button. The minute that you hit that inactive button it deactivates them from the active site, and it moves them over to the inactive site. So, you’re always going to have access

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Stephanie Boggiano-Barbre: to any training that they’ve done. You’re going to be able to pull certificates, reports, anything like that. If they do come back. You do have the ability to go in and navigate and search for them. So let me just show you that really quick. I’m going to go to my inactive people.

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Stephanie Boggiano-Barbre: I’m going to look for Bb.

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Lydia Wommack: If we have somebody who’s seasonal, or somebody who leaves, and then back in a couple of.

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Stephanie Boggiano-Barbre: Right. I.

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Lydia Wommack: And still pull them, record their history. Yep.

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Stephanie Boggiano-Barbre: Yeah. And I have people that do this with ELDT training as well. You can simply find the person that you’re wanting to reactivate, turn them back on, and they are automatically put back in active status. So, we never delete, we just deactivate it. So, you always have access to anything in the system that you don’t that you don’t want to view. It’ll be in the background for you.

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Lydia Wommack: Okay? Yep. Another question here, and I can answer this one. Amanda asked. Can set customer service assistance with assigning or tagging the employees at the time of upload. Yes, absolutely. Yes, yes, they’ll do that by excel sheet. So, what they’ll do is get the names in there and add a column in for tags or groups. And then we can. We can do that on the back end. Any kind of major action like that. You’re welcome to do. We want you to be empowered to do it, but we can take care of it for you.

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Lydia Wommack: Okay, Stephanie. I think we’ve derailed the user view. But you were going to jump into 2 certificates.

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Stephanie Boggiano-Barbre: Yes, yeah, no, not a problem. Yeah. If you all have any questions, please just type them out there, and we’ll be more than happy to answer them for you. So the certificate tab is going to allow you to download print, view, save whatever you want with the certificates you also have in real time view to their classroom.

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Stephanie Boggiano-Barbre: so, you can see everything. You can see anything. They’ve completed certificates. You can see what’s in their resource area. You can see exactly what’s assigned. You can even open the assignment. You can check to see if they’ve started something. If they’ve completed something. The only thing that you cannot do through the admin portal is play videos while you’re looking at someone’s classroom.

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Stephanie Boggiano-Barbre: Reports. So, we have reports over on the left-hand side

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Stephanie Boggiano-Barbre: that are for the entire site. So, if you wanted to run a report for you for all the users that are on your site. The reports on the left are the way that you’re going to do that. And they do have filters so that you can filter down to specifics, right? But within a profile, if I just wanted to see the information for my test user, and I just wanted that information, there’s reports and tabs for each individual person that is on your site. And you’re able to come over here to the

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Stephanie Boggiano-Barbre: and you can see complete content. You can see user history. If you’re wanting to see what their assignment status is, here’s the ELDT reports for them as well as user licensing. So just to give you a look at what we have. So, here’s my user history.

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Stephanie Boggiano-Barbre: And this is the one that we use when a driver calls in and they’re having an issue with, you know, content playing if they’re having an issue with anything really and you can see here that every time, I’ve logged in it’s

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Stephanie Boggiano-Barbre: recorded every time I’ve watched a video and completed a test is recorded. It tells me that it failed. There is access for you to see the test details. So, if you have a driver that calls in and says, hey, I’ve taken this test 5 times. I failed it each time you can pull the test, and you’re able to see exactly. You know what they’ve answered.

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Stephanie Boggiano-Barbre: If I scroll over to the side, you’re going to be able to see that it also keeps track of what browser they’re in, what browser version they’re in. And I like it. I said, this is the one that we use when a driver calls in, and they need assistance with something not working correctly. The 1st thing we check to make sure that they are in the most current browser version of whatever. Or you know, browser, that they’re in

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Stephanie Boggiano-Barbre: because if they’re not updating it consistently, it can create an issue with videos, playing or tests populating for them. So, we always want to make sure that they are in the most recent version of whatever browser that they’re in. Okay.

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Lydia Wommack: Yeah. And so, this is a great time to re-remind everyone when we talk about our client success team being hands on being available being accessible by phone or email like this is really a great showing of that, because it it’s like what 17 people over there handling clients, and they are. They are here and present, and they do a ton of troubleshooting directly with users and drivers

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Lydia Wommack: who calls in the helpline, and sometimes that troubleshooting is not even with accessing the training on our platform it sometimes it’s getting their phone set up or like you said, updating their chrome browser or version, or whatever. So, there’s a lot of hands on that. We do that. You know, we want everyone who needs access to this training to have access to it. We want to make it as easy as possible. So, there’s a ton of

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Lydia Wommack: of hands-on work that our client success team does both for administrators and for drivers to make that a lot easier. And I think that’s a great show. So, this is a tool that we probably use more just on the browser version. We probably use that more than our clients do.

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Stephanie Boggiano-Barbre: Yeah.

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Lydia Wommack: We’re doing so much troubleshooting, you know, with directly with users.

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Stephanie Boggiano-Barbre: Yeah, we had a client a driver calls in. And they have just bought a brand-new computer. And we had one of our CSR’s walk them through, how to set it up, how to get logged in, and everything like that from start to finish. So, you know we you know, we’re here to assist any way that we can. So, if we must walk somebody through how to set up a computer, we certainly can do that for you. So

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Stephanie Boggiano-Barbre: the other we have. We do have an address, Tab, that you are a field that you can fill in if you want to put addresses. But here’s our licensing. So, as I’ve stated before, our system will send out notifications, it can track anything.

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Stephanie Boggiano-Barbre: Here you can see annual drug screening. It doesn’t have a license number. But I did put a person’s name in here. So

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Stephanie Boggiano-Barbre: I’m going to drop down here. There is a drop down on the licensing field, so we can put or create any type of licensing that you need it. It doesn’t even have to be a license. It can be anything really. You know.

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Stephanie Boggiano-Barbre: Boot Card, I have a client that does boots for their drivers, and so they have a boot card licensing feature in here. So, anything, really, that has an expiration date on it. We can track. Send out notifications for and have a licensing type in here for you. So, we have, like 1,300 different types of licensing

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Stephanie Boggiano-Barbre: created already. But if you need one offs our it department can create that and add it to the dropdown list for you.

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Lydia Wommack: I love. I saw the CPR certification. That’s an important one, and there have been changes recently to driver qualifications.

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Lydia Wommack: vacation

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Lydia Wommack: drivers for medical certification process. So, staying on top of that physical renewal date super important, there are a bunch of important dates that need to be tracked at the user level, not just for the entire fleet. So, this is such a great way to do that because of the notifications.

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Stephanie Boggiano-Barbre: Yeah, it is and like I said it. If you need something special that we don’t have, it can be created and added for you. So, we’re, you know, here to help you keep track of everything that you need to keep track of.

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Lydia Wommack: And Christina asked, so you can keep up with all the expiration dates for all the drivers. Yeah, that’s exactly it. And so, we have them track here, and notifications are going to pop up reminders at. I think it’s 90, 60, 30 days, and then a couple of in that like last week window reminders to driver also reminders to admin, because it’s important that not only does the driver reminded that they have something coming up, but also the administrators know to stay on top of that, to either get something scheduled or ask the driver for updated credentials, or whatever the case may be.

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Stephanie Boggiano-Barbre: Yeah. And I’m going to come over here. I’m going to open this reports area. Now, I have all the reports turned on. You’re not going to need half of these? But you can see down here where there is a where is it at my, the user license report? This is the one that you can pull, and it’s going to show you. You know what license it is who the licenses for when the expiration date is, how many days till expiration, and if it’s expired it highlights it in red, and it tells you how many days it’s past expiration.

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Stephanie Boggiano-Barbre: you can filter. There’s a lot of different filters over here. If you would like to filter the report down or you do have the reporting feature within each user profile. If you wanted just to go in and drop down to their user license report, it will pull up all their licenses for that individual person as well.

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Stephanie Boggiano-Barbre: And now this is for active drivers only not inactive.

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Stephanie Boggiano-Barbre: Yeah, this is for active drivers. You do. You could pull up for inactive if you wanted to you. Can. You can look for inactive as well.

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Lydia Wommack: Very good. Yeah, while you’re navigating to the next thing. I think it was Crystal seizure and epilepsy training. I’m not sure if that’s on the list, but it can be added very easily. So, if it’s not, we can get it there. It just takes moments to get that done.

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Stephanie Boggiano-Barbre: Well, it. It kind of depends. So, can you upload really anything into the system? Unless it is copyrighted, or they prevent us from linking out to it to download it.

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Stephanie Boggiano-Barbre: So you know, as an example, there is some seizure training that is done through the seizure.

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Stephanie Boggiano-Barbre: website itself for some schools. It’s mandatory for the State to do the seizure training. And we have tried to go to get that, because, like I said, you can really upload any type of custom content in here, but because they have a stop on it there. It prevents us from going in and

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Stephanie Boggiano-Barbre: getting that content and uploading it to our site, so we can link out to sites like that right now. So, if you have a URL that you want to put in. I have a couple of schools in the State of Louisiana that must do their mandatory training through the state portal. So, what they do is instead of having them go in. And you know, having to remember.

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Lydia Wommack: -Oh, did we lose? Yours

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Lydia Wommack: think I think we’ve lost her temporarily unless it’s just me.

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Lydia Wommack: Okay? Well, while we try and get Stephanie, yeah.

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Lydia Wommack: Yep, we lost her. Okay. Oh, okay. So, let’s see if we can get you back. Stephanie.

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Stephanie Boggiano-Barbre: Hello!

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Lydia Wommack: Hi.

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Stephanie Boggiano-Barbre: Open.

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Lydia Wommack: And the Internet glitch. Maybe I don’t know if you want to reshare.

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Stephanie Boggiano-Barbre: Oh, my gosh! Yes, ma’am.

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Lydia Wommack: And we’ll get back in because we’re going to look at what we’re going to look at next assignments or do we want to.

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Stephanie Boggiano-Barbre: Yes. Are you able to see my screen.

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Lydia Wommack: There we are! Yes, we.

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Stephanie Boggiano-Barbre: Okay, okay, I am so sorry. I did not know that it was gone.

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Lydia Wommack: They’re good.

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Stephanie Boggiano-Barbre: Yeah, no, I was going to show you custom content, quick.

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Stephanie Boggiano-Barbre: So, the custom content, you are able to create folders. So, if you have like drivers, coaches, bus aides.

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Stephanie Boggiano-Barbre: you know. HR mechanics. Anything like that. You can create folders and add training to those folders so that you can keep your training separated within your custom content area. And like, I said, it can be PowerPoints. Pdf, videos. If there is content that you that we don’t have. Let’s say you find it out on YouTube; you can link the YouTube video through our custom content. And it will link out to YouTube, and it plays it through our platform.

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Stephanie Boggiano-Barbre: And here is our content library. Go ahead and move that down. Okay. So, every month we do send out a catalog. And on pages 2 and page 3 there is new content that we have added or any content that we have updated, we do have on

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Stephanie Boggiano-Barbre: site video production team. And so, they’re creating new content for us monthly anywhere from one to 2 videos per month. They’re also keeping up with any changes that are happening. And if any of the content changes and it needs to be updated, they are there to immediately get it updated so that you’re getting the most current training that’s available out there.

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Stephanie Boggiano-Barbre: There’s a couple of different ways that you can search for content. One of them is in the search bar. You can search by keywords. The other one is the catalog you can copy and paste the video that you’re looking for name in the search bar, and it will pull that specific video up for you. Or we do have our drop down over here that gives you access to you know the folders that the content is housed in. So of course, here’s all our ELDT content.

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Stephanie Boggiano-Barbre: We do have HR content. Here’s our school. We do have sexual harassment, prevention training which covers management.

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Stephanie Boggiano-Barbre: your employees and bystanders. We do have reasonable suspicion training. There’s Osha, this one right here, says Stephanie Boggiano Demo when you go and upload your 1st piece of content, the system will create a content folder in this dropdown with your school’s name. So, if you want to go in and just click on that. It’s going to open. And it’s going to show you everything that you have access to, that you’ve uploaded in order.

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Lydia Wommack: Uploading handbooks or policy.

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Lydia Wommack: Right? It’s going to show you’re going to show it here. Okay.

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Stephanie Boggiano-Barbre: So, I’m going to go back to my school content.

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Stephanie Boggiano-Barbre: And let’s say we’re looking for bullying.

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Stephanie Boggiano-Barbre: So, I’m just going to type in my keyword. I’m going to hit search, and it’s going to pull up everything within the site that has the word bullying in it. Whether it’s in the content, name of the course, name, or the description from the library. You can watch the video just to preview it, to see if it’s something that you want to add for training

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Stephanie Boggiano-Barbre: the question mark is going to be your test question. So, it’s going to show you all the test questions that go with that video, and it’s going to have the correct question or answer. I’m sorry marked in green for you. If you want to get more information. You just click here; it’s going to open. And it’s going to give you more information about that video. And then, of course, it’s going to give you the duration of that video. So, if you’re doing training and you only want to give out 15 min, you know this kind of helps. You keep that in mind when you’re looking at things.

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Stephanie Boggiano-Barbre: With that being said, I’m going to go to the assignment area

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Stephanie Boggiano-Barbre: and show you how to create an assignment.

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Stephanie Boggiano-Barbre: So, with the assignment you’re doing now, this is your assignment list, and this will continue to grow as you add training. It is meant to be there. So, you know, we can kind of go in and look at and see what training you’ve given. You know there’s a search field up here so that you can look for specific training. You can search for it by date range. Also, you do have the ability to turn to

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Stephanie Boggiano-Barbre: deactivate content as well. So, if you accidentally create, it is not content, but I mean the assignment. So, if you accidentally created an assignment that you did not mean to you can simply come in here and toggle that switch over, and it will automatically remove it from your list of active training.

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Stephanie Boggiano-Barbre: But up here there is a new assignment button, so we’re simply going to click on that new assignment.

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Stephanie Boggiano-Barbre: Now with the templates, with the ELDT template with ELDT. We’ve gone in and create templates for you. So, everything is already preset to populate you. So the

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Stephanie Boggiano-Barbre: sorry. The passing grade is already set there the content is already set to pre-populate with ELDT. The reason that we create those for you is because if you’re 1st of all, you don’t want to go in and manually do it, because it’s 64 videos for what? Just one of these, the other thing is if you’re going in and manually having to select those videos each time. If you accidentally forgot to add all the training that’s required, let’s say for Class B,

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Stephanie Boggiano-Barbre: and that driver completes that training. It will not transmit the data over because it’s missing a piece of content. And the system does know that. And if it does try to transmit it, it bounces back as incomplete. So, we try to take the hassle of that out of there for you, so we simply will go in and we will select ELDT. You can see that the passing grade is already preset.

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Stephanie Boggiano-Barbre: We do have a set as an assignment and resource. What this does is tell the system we’re going to put it in as an assignment.

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Stephanie Boggiano-Barbre: Once they have completed it and passed it, we’re going to remove all the testing and put it in the resource area so you can create it where like, let’s say, you’re doing an employee handbook. And you want to make sure that they understand. Read it, and you want an acknowledgement of it. Right? So you can either put a test question at the end, or we do have E signature to where, if you require a signature of acknowledgment, you can put that on there, they will have to sign their name, acknowledging that they have read it, and they have understood the information that you’ve presented to them.

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Stephanie Boggiano-Barbre: You do also can create a resource, only assignment. So, if you just wanted it to go into the resource area and not ever go into the classroom. You do have the ability to do that as well.

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Stephanie Boggiano-Barbre: But from here. What we’re going to do is pick a start and end date for our assignment. We’re simply going to click the calendar. The start. Date can be from today forward. You can also pre future date training. So, if you wanted to set up a whole year’s worth of training.

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Stephanie Boggiano-Barbre: if you wanted to set it up to go in on the 1st of every month, that training will not drop in until the start date that you’ve selected. So, you can go in and set up a whole year’s worth of training, and you can go in at any time and adjust video content and things like that if you need to. You know, if you want to replace things or add things to it. You certainly can do that. That’s not going to prevent you from doing it. But it will not drop by the start date that you selected. So, on the 1st of every month new monthly training courses will go in for you.

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Lydia Wommack: That’s so important. And I think the most active, successful districts are going ahead and planning out the full year and going ahead and setting that up now for the full year, because again, you can always make changes in the future. But to have everything preplanned, preset prescheduled just really streamlines a ton and takes a lot off your, you know, mental load and all of that throughout the year. So that’s.

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Stephanie Boggiano-Barbre: It.

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Lydia Wommack: Full feature.

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Stephanie Boggiano-Barbre: It helps a lot of the directors and things and trainers as well that are in there. Once they set it up, they know that it’s in there, and it’s automatically going to drop in. So that takes a load off them so that they can focus on other things. You know that they need to focus on it. So, you can start an assignment on like the current date that we’re on. You can do future training. But you can never backdate training, because that’s why those are grayed out. So, I’m going to start it today, and I’m going to give it to them by the 31st to complete it.

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Stephanie Boggiano-Barbre: Because this is an ELDT class, it’s for an individual. We always ask that you put the individual’s name into the description area, because if they call in, it does help us to better or more easily access that training to aid them. So, from here I’m going to hit next, and you’re going to see that the content will automatically prepopulate with this one.

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Stephanie Boggiano-Barbre: Up here. You can see there is

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Stephanie Boggiano-Barbre: 62 pieces of content, and it is just a little over 6 h of content that they need to do. Now, this is just the video. This is not the time that it’s going to take them to do the testing. Some people are, you know, a little bit quicker with testing. Some people are a little bit slower in testing, but all in all for the B. The P. And the S. For them to complete Lydia, I think. Was it 12 h.

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Lydia Wommack: To complete everything. Yeah, like that. Yep.

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Stephanie Boggiano-Barbre: Yeah, that’s the average for them. To complete the theory, fortune for the B, the P. And the S. And the other thing with our platform is you can piece this out. So, if you have somebody that comes in with like, say, a class A, and they need the P. and the S. Endorsement. You can just give them whatever it is that they need. So, you don’t have to give them the whole thing.

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Lydia Wommack: I wanted to say we usually don’t. Don’t suggest 6 h worth of training hitting your classroom all at once. We usually suggest shortening to the point frequent and consistent space it out. But for to be. We are FMCSA. Approved provider for ELDT theory, and so, to be an approved provider which, we are. We had to meet all the criteria, which means

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Lydia Wommack: about 6 h right there, a little over.

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Stephanie Boggiano-Barbre: Yeah. Right? Here.

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Lydia Wommack: As an example. Class B.

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Stephanie Boggiano-Barbre: Yeah. The other thing that I was going to say is. You can create assignments from scratch as well where you can select what your passing grade is, what options you want to give them to be able to see. But as you’re creating the

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Stephanie Boggiano-Barbre: assignments, I’m going to scroll down here and show you the library is available down here for you to select from. So, let’s say I wanted to. I was creating this from scratch, and I wanted to add, do bullying. It’s just as simple as going in and searching for it and hitting. Add

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Stephanie Boggiano-Barbre: right? So, you can just go in here and find the one you want and hit add.

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Stephanie Boggiano-Barbre: and you know you can add as many videos as you would like. The one thing about it is if I accidentally added something I did want to. There is a remove button here, so I can simply hit, remove, and it’s going to remove that one away. But when you’re going in, and if you are doing, you know if you’re time sensitive as to how many

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Stephanie Boggiano-Barbre: minutes or hours you’re wanting to give your drivers to do. Training in this is going to help you keep track of that. So, it’s going to count how many pieces of content you’ve added, and what the total time of that content is. So, if you want to stay within 15 min, 20 min, 30 min, a month training frame or timeframe that’s going to help you to keep track of that

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Stephanie Boggiano-Barbre: so that way you’re not going over what you’re wanting to give them.

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Stephanie Boggiano-Barbre: The next step is, you’re going to tell the system who needs to receive this training correctly? So, there’s 3 options. So, companywide is going to go out to everybody on your site, that’s in your system with login. So, if you had something like a new policy that went out and you wanted to give it out to everyone, you would use companywide. This is where your user groups are going to come into play. So, if I am giving out. Let’s say my bus driver needed it, and my coaches needed it. And my, you know.

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Stephanie Boggiano-Barbre: mechanics needed it. But I have a mechanic that’s also a bus driver. If he is in more than one group.

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Stephanie Boggiano-Barbre: the system does recognize that, and it will only assign the training once to them. So, there’s no duplicate training that is going to be assigned out if they’re in more than one group that you’ve selected to receive the assignment.

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Stephanie Boggiano-Barbre: But because it’s an individual. Here’s our users. So, I’m going to open that up. Here is our search feature, because I don’t want to have to scroll through everyone, and I’m going to look for my test user. And I’m going to go ahead and just hit add user. And he has been added to the platform

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Stephanie Boggiano-Barbre: notifications. So, it’s already preset for the user to receive notifications. The system is going to send out a new one as soon as I hit. Publish. This is, if I have today selected as a start date as soon as I hit, publish that is going to drop into the classroom, and they’re going to have access to it immediately to start working on it. But the system is going to send out a new notification. When that does drop in

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Stephanie Boggiano-Barbre: 7 days before it expires, it is going to send a reminder notification to them, and then once it becomes overdue, then it’s going to send a 3rd notification to them

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Stephanie Boggiano-Barbre: as administrators. You also can receive notifications, if you would like.

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Stephanie Boggiano-Barbre: for overdue and complete. But you do have the option of going over here and running a report. So, if you don’t want to receive an email, you know, letting you know. Hey, all these people have completed their training, or these. All these assignments have become overdue. You can simply pull the reports for those. But our system does send out one email per day for anything that’s been completed. And for any assignments that have become overdue.

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Stephanie Boggiano-Barbre: we do have tags, these tags. I’m going to drop down. We can create whatever tags you would like. This just helps when you’re creating assignments, and if you’re pulling reports. So, if I was giving this out, let’s say it was a district policy one, I could log it as district policies or a corrective action remedial training. I have a client that does a lot of remedial training for their drivers.

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Stephanie Boggiano-Barbre: tail swing side swipe different things like that. So, they’ve gone in and made different tags according to what the remedial training is. So that way they can pull that data. Fairly quickly.

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Stephanie Boggiano-Barbre: There is a certificate, the certificate like, I said. We can have your school logo on it. We can have 2 signatures on their it will accommodate 2 signatures. Lydia, is that correct? 2 signatures on the certificate?

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Stephanie Boggiano-Barbre: Okay, and so once I’ve gone through all of that, all I simply do is hit, publish

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Stephanie Boggiano-Barbre: it has successfully created that assignment. And if I pop back over to my assignment list, you’re going to see that I have just created that assignment right here.

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Lydia Wommack: That’s amazing. We are very close to running through our hour, and I know there are some things that you haven’t shown. The. And we can show these to anyone who wants to see more. One of them is the roll call feature that.

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Stephanie Boggiano-Barbre: Yes.

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Lydia Wommack: You know, if we want to jump on to one on ones. I know you were glad to do that and talk about roll call, because that’s really meant to help you marry live training sessions with our platform and content. So, you get all the benefit of tracking the documentation. You can even utilize some of the videos in a live learning session.

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Lydia Wommack: But you still have that hands on our live component, because sometimes you just can’t replace having the in-person time, a deep and meaningful eye contact, while you

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Lydia Wommack: to somebody so and you know corrective action is a great example of that, too. Sometimes you need to have those corrective conversations in person, and there still needs to be a video training element to that, too. So, roll call is a great way to kind of marry, you know, asynchronous and synchronous. It brings them together.

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Lydia Wommack: With all the documentation that you need. So, I know you’d be glad to share that anytime. Something that came up a bunch in the conversation this morning was ELDT.

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Lydia Wommack: So, if we can just remind everyone, we are an FMCSA. Approved ELDT training provider for everyone. Right now, I think your major focus at this point in the summer is hiring and getting all the routes filled and making sure you have your drivers. So, if you have anyone who needs to get their class B, their p endorsement or their S endorsement. We’re an approved provider for theory which means you’ll have to do hands-on with an approved provider for hands-on

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Lydia Wommack: of hands on. We’re online. But we’ll transmit everything automatically instantly to FMCSA. So, you don’t have to deal with the paperwork. We have those reports. Stephanie showed a similar report with those big red boxes where there’s missing information or inaccurate information. So, we have that we monitor that I get that report daily for all clients to make sure that nobody is falling through the cracks, and everyone can get through everything they need to to become.

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Lydia Wommack: you know, an appropriate CDL driver. So that’s a huge part, Stephanie. What are the ways we can work with

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Lydia Wommack: our school districts? There’s the full platform which you’ve shown a lot of.

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Stephanie Boggiano-Barbre: Right? So, we have there. We’ve come up

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Stephanie Boggiano-Barbre: from talking to different districts from talking to different schools. They needed something that was going to fit and work for what you know for their training needs. And so, what we came up with is we do have a full access platform, where you get access to everything.

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Stephanie Boggiano-Barbre: custom content, the ELDT all that good stuff. We also have a trainer toolkit. This we created more for in person. So, this is more for the roll call feature. Where you have access to our training content, you do still have access to upload custom content. But this is more, for just in person meetings, and I can show you what that looks like. And then we do have just the ELDT only platform where you would have access just to the ELDT content.

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Stephanie Boggiano-Barbre: And we will transmit that data for you. You know, once they’ve completed it. So, there’s 3 different types of platforms that we have created, based off the information and the feedback that we have received from different school clients.

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Lydia Wommack: And for a bit different budget, too. So.

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Stephanie Boggiano-Barbre: Yes.

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Lydia Wommack: What did you? What fits best with your current training strategy? And then also, let’s be honest. What can the budget allow? So, we do have some great options here that I think can really meet all sorts of different needs. And minimally, everyone needs ELDT for their drivers. But really the full.

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Lydia Wommack: all the features, all the best stuff, comes with that full access, and it’s reasonably priced. And I know Stephanie can provide pricing to anyone.

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Stephanie Boggiano-Barbre: Yes, yeah. If you guys want pricing on it, just let me know and I will be more than happy to get back with you and have that discussion.

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Lydia Wommack: And I think this would be a good time, Steve, to pop that poll because we can, just, you know, get that feedback right now. Anyone who does want to receive more information receives additional demos. Receive pricing. If you just want to hit. Yes, then we’ll reach out to you, and if you don’t need it, that’s fine. No problem, no, no foul we’ll wish you the best of luck in your training for the year ahead, and hope that you know you can get some feedback about the best practices. We also have

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Lydia Wommack: have something we’re going to share with everyone, no matter what, and that is, if I can get. I don’t know if it’ll let me progress while we’re doing this poll.

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Lydia Wommack: There we go. We have free resources. We’re going to send it to everyone. And this is the suggested 2026, 2026 training plan. It’s a lot to plan the full year out.

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Lydia Wommack: There’s a lot to think about, especially with everything else that you’re doing to prepare for going back to school. So, we’ve already mapped out some of the most used content from our clients into the different months we’ve thought about seasonality we thought about in service. So, we have something, and it’s not, you know it may not be comprehensive or perfect for your district, but you can take it and keep what you like. Adjust it. Customize it. Of course, everyone needs to add in their own policies and handbooks. So, this is just a starting place for everyone

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Lydia Wommack: to get started thinking about your topics, not just for back to school, but for all the months into the school year, to make sure that everyone is staying on top of their driving best practices, their student management throughout the year. So, we will be glad to send that

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Lydia Wommack: Stephanie any final remarks.

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Stephanie Boggiano-Barbre: Just wishing everybody a great school year. I know everybody’s, you know, gearing up for it. June. We kind of everybody was taking a little bit of a break. But I have been speaking to a lot of people recently these last couple of days, and I know everybody’s just jumping right back into getting to try to get the buses ready, trying to get their drivers trained and things like that. And we would love to be a part of your training plan, your training needs. So, looking forward to speaking with y’all.

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Lydia Wommack: Thank you all, and for our clients who are on here, I know there are several I’ve seen. Thank you. Thank you for trusting us, and you know who to call your client success team or Stephanie if you need anything, we’ll be glad to get that taken care of. So we can make it as easy as possible getting into the new school year. Everyone. Thank you. As a reminder. We will send around the recording of this and the presentation, so you can have it to references and if you need anything else. If you can think of anything else, we can either find it, or we can point you in the right direction.

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Stephanie Boggiano-Barbre: Exactly.

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Lydia Wommack: So glad to help where we can thank you all so much. We really appreciate it. Hope you have a wonderful Thursday and see you on the next one.

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Stephanie Boggiano-Barbre: Thank you.