Webinar Replay #42: INFINITI for Schools: ELDT for Student Transportation

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Lydia Wommack: Good morning.

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Lydia Wommack: Good morning, everyone. Thank you for joining us today. Beautiful March day. If you’re in Texas. This is like the one week of spring that you get jumps right into summer wherever you are. I hope you’re having a beautiful day. We are so glad to be here

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Lydia Wommack: to talk a bit about entry level driver training for schools, the Class B and P. Endorsement S endorsement, you know. Yes, we’ve been in this for a year. Now the mandate went to effect last February. We’ve learned a lot along the way, and we’ve definitely

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Lydia Wommack: have figured out how to streamline the training on the theory side. And so we’re excited to talk with you about entry level driver training, how to get it done, and the fastest way the easiest way. Take some questions. I’m Lydia Wommack with INFINITI, and Leslie is during stage. Leslie, Would you like to say Hello!

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Leslie Smith: Good morning, everyone. Thank you for joining us. I know you guys are super busy, so we appreciate you taking part of your day to attend.

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I’ve been with the company a little over 5 years now started out in the trucking side as a CSR. Ended up moving into sales, and I’m very happy to be serving all of you. Thank you again. If you will open up your chat to everyone.

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Leslie Smith: So if you have any questions to ask throughout, we’ll be able to grab them and be able to answer you at the Q&A. Session. Thank you.

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Lydia Wommack: Good! Good. So we sat down with

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Lydia Wommack: our colleague, Woody, Leslie and Woody sat down a few weeks ago, and really just talked about what ELDT means, what’s happening, and and how to approach it. So we recorded that session we’re going to play here in just a moment, and then at the end of the recording, we’re going to

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Lydia Wommack: to do a live demonstration and have a live Q&A. So you can ask all of your questions again. If you have any questions along the way, pop them in chat, we’ll be on there, and then we can do a live conversation afterwards. So with

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Lydia Wommack: nothing, with no further ado, we’ll jump right in. Let me get this rolling.

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Lydia Wommack: Welcome. Everybody. Leslie and I are very excited for this conversation today, because today’s topic is still such a big thing in the industry, rght now.

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Today’s topic is entry level driver training, or is it more commonly referred

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Lydia Wommack: ELDT in February of 2,022, the FMCSA.

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Lydia Wommack: And date for entry level driver training requirements. It affects all new and upgraded CDL holders from that point forward, and with so much driver turnover, it’s something we’re all going to run into quite a bit.

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Lydia Wommack: and because it’s mandated, you must have a paper trail, and you must have proof of all reporting.

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Lydia Wommack: Okay, Leslie, what exactly is ELDT?

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Lydia Wommack: Entry level Driver Training is required to ensure that all commercial motor vehicle drivers receive adequate training. It’s a federally mandated baseline for our drivers

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Lydia Wommack: who does it apply to

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Lydia Wommack: all new CDL holders after February 7, 2022, and anyone pursuing an upgraded license for the first time. If your Drivers already have their CDL and endorsements before February 7, 2022, this does not apply to them. CDL is broken down into 2 major sections

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Lydia Wommack: theory, and behind the wheel training. We are going to focus our discussion today on the theory training piece.

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Lydia Wommack: We are an approved provider under the training Provider registry we offer FMCSA approved theory training for Class B and your P and S endorsements. We’ve done the heavy lifting for you, the research, the creation, the templating, and even reporting

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Lydia Wommack: the beauty of that is, you, Don’t, have to create all of this content, and then keep it updated over time for your team. We do it for you

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Lydia Wommack: when you work with a theory content provider like us all, you have to worry about is the second circle on the screen behind the wheel training. That’s the part where your drivers get real experience in the vehicle. This is where your new drivers get the hands on experience, as well

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Lydia Wommack: Remember, there is no required amount of time, for

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Lydia Wommack: you just have to cover all of the topics set forth by the FMCSA. For each class or endorsements. So put down your stop watch it right, Leslie.

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Lydia Wommack: Right, Woody, although I’m happy to say we’ve been able to reduce the training time through a marker learning approach. So your drivers can definitely complete this training faster while still checking off all the boxes through us.

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Lydia Wommack: Most of our clients are able to complete the training in about 11 hours or less. So Again, no time requirements. Instead. The FMCSA has established 29 raining topics for Class B, 18 training topics for the passenger endorsement, and 11 training topics for the school bus endorsement.

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Lydia Wommack: meaning a school bus driver trainees starting from scratch. We’ll have 58 topics. They will need to be trained on for the theory portion of the entry level driver training. As I said earlier, INFINITI only provides theory training. So I won’t cover the behind the wheel topics in depth.

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Lydia Wommack: but just a heads up. There are 18 training topics for Class B, 6 for passenger endorsement, and 6 for the school bus endorsement.

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Lydia Wommack: So what are the training topics? I won’t read through all of these, but you can see that the main sections are basic operation,

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Lydia Wommack: safe operating procedures, advanced operating practices, vehicle systems and reporting malfunctions, non-driving activities.

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Lydia Wommack: Some of these topics like pre and post-trip inspections are pretty robust. So we’ve actually broken some of them out into additional classes. To make it easier for drivers to complete the training and really internalize the info. We don’t want them throwing their hands up because it drags on and on that doesn’t help them, and it doesn’t help you with their training process.

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Lydia Wommack: The passenger endorsement has 18 required topics. Pretty standard information we’ll give you a few seconds to check over.

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Lydia Wommack: and the S endorsement has 11 required topics. Those of you with sharp eyes will notice that the Class B – P Endorsement, and S endorsement, theory, training, requirements, all have some overlap

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Lydia Wommack: that was intentional by the FMCSA. It is actually a fantastic approach to really drive home the training

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we at INFINITI know that frequent training leads to behavioral changes. So the best approach to really ensure that your drivers understand and do what you want is through repetition.

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Lydia Wommack: Again, the vast majority of this is pretty standard stuff. And it’s meant to be the FMCSA’s goal. Here isn’t to reinvent the wheel just to standardize the training it takes to get behind one.

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Lydia Wommack: so that’s the 58 topics to cover. And you can certainly do this by yourself. All the requirements are available online. But why would you, when we’ve already taken care of.

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Lydia Wommack: Yes, please don’t waste your time and energy when our ELDT theory packages are pre-built and ready to go, and we maintain the videos over time. If for some reason their training requirements are amended, we’ll update it for you.

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Lydia Wommack: Our internal researchers and video production specialists based in our Texarkana headquarters stay up to speed on all these requirements. So you don’t have to.

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Lydia Wommack: Our video production team has always tried to keep it short.

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Lydia Wommack: We pioneered micro learning or short videos, but usually run less than 6 min and keep the driver’s attention, which reduces overall training time.

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Lydia Wommack: ELDT Training on INFINITI can be completed in a quarter of the time with our short to the point videos. ELDT videos plus over 600 other training videos are all included with INFINITI.

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Lydia Wommack: No, one’s attention span is long these days, let alone the hours and hours it takes to complete all 58 regard ELDT topics. So having ELDT broken out into short videos is key. And since we’re talking about it, all of our videos are shortened to the point, too.

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Lydia Wommack: with INFINITI. You not only have access to the ELDT training videos. You also get over 600 other student transportation training videos for free.

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Lydia Wommack: One of our clients favorite things about using INFINITI. For ELDT is that it’s self paste because we’re a web-based training platform with an app drivers can complete training anytime anywhere they have, Internet plus. It is so simple. Our it team has really developed the platform to be easy and straightforward to use

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Lydia Wommack: Coaches love the mobile app because they’re on the go all the time it can knock out training in between teaching, coaching and traveling.

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Lydia Wommack: and it’s not just simple for your drivers. It’s also easy for you. We’ve preset the ELDT templates. So you don’t have to worry about accidentally, miss assigning anything

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Lydia Wommack: even better. We document everything.

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Lydia Wommack: One of the key things to remember is the passing score requirement of 80%.

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Lydia Wommack: FMCSA wants CMV drivers to do more than take the training. They want drivers to understand it. So there’s a passing great requirement of 80%.

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Lydia Wommack: There is a multiple choice quiz at the end of each video, no massive exam at the end. They’re going to test as they go

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Lydia Wommack: our system documents every video and quiz, so that you can see at a glance how they are progressing.

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Lydia Wommack: and you have a date and time stamped paper trail when they finish the training.

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Lydia Wommack: So, after all that information, how do you get the training? The short answer is to either find the training provider or become one. But this is where things can get a little more complicated in order to monitor and regulate these new requirements. The FMCSA has created the training provider, registry

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Lydia Wommack: training providers for Entry Level Driver Training must be listed on the training Provider Registry. Yes, that includes you. If you are training your driver trainees

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Lydia Wommack: becoming an approved training provider requires submitting an electronic application to the training Provider registry self-certifying that you meet all ELDT requirements affirming under penalty or perjury that you will only teach the prescribed ELDT curriculum.

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Lydia Wommack: maintaining documentation, proving ELDT compliance. In the event of an audit.

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Lydia Wommack: Once a training provider has been accepted to the TPR. They’ll be assigned a unique training provider, ID number, which will appear on a driver trainees record and the commercial driver license information system.

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Lydia Wommack: But you really, don’t need to worry about it because INFINITI is an approved training provider on the FMCSA. Training Provider Registry for ELDT theory.

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Lydia Wommack: You are listed under our business name, Vertical Alliance Group.

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Lydia Wommack: The beautiful thing is there’s no paper chase. We handle all the reporting for you, so you don’t have to.

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INFINITI can automatically transmit completed training records to the FMCSA on your behalf.

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Lydia Wommack: ELDT: Completions are transmitted directly to the FMCSA TPR every 5 min. You may also choose to self-report and use our easy reporting feature to export the training records.

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Lydia Wommack: You don’t have to hassle with the reporting. If you don’t want to like. We said before our platform documents, everything, and it’s uploaded automatically to the TPR.

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Lydia Wommack: Because we like making things easy for you.

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Lydia Wommack: The benefits of using INFINITI are video content solutions for ELDT, Ongoing, retraining, and onboarding,

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Lydia Wommack: rock solid documentation, and relentless client service.

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Lydia Wommack: Now, if this interest you even in the least reach out to schedule a demo today. Contact Leslie Smith at 903-480-6534 0r @ leslie.smith@verticalag.com

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Lydia Wommack: that’s Leslie with an ie.

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Lydia Wommack: Now I know you guys have a lot of questions. This is the perfect time to drop them in the chat, and Leslie and I will give you some answers.

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Lydia Wommack: Okay. So

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Lydia Wommack: a lot of information there, and rather quickly, so always best to just open up the floor and ask questions live unless I think it’s gonna jump in and show us the system itself. How we set up the training, how we package it to ensure that everyone is able to

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Lydia Wommack: get all the training completed, so there are no no gaps, no missing pieces. And also to show you how we report. You can always self report. That is something that came up in the video there. But we will show you how we do it, and the information that you’ll need to input. So

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Lydia Wommack: with that, Leslie, go ahead and take it away.

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Leslie Smith: Okay, guys, this is our main login screen. I see a few of you on the chat. That may have already seen this right now. But we’re gonna log in as an admin to our system.

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Leslie Smith: Go straight to add a new user because we’re gonna start a new user with Class A, B, P and S.

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Leslie Smith: All you have to do is add the first and last name. The most required fields are with the asterisk here, so I’m just gonna do, Larry S. And then 1 2 3 4 for the password. You can also click to show these.

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Leslie Smith: I’m just gonna add an email address.

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We are going to flip this to email notification. So now we have to do the date of birth.

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This is required for ELDT, and then we’re going to hit save.

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So now we are going to automatically flip over to the license feature. You’re gonna want to add their permit information. So this is what helps along with their data birth and their name on their license transmit over to the TPR.

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Leslie Smith: You’re going to put the expiration date gonna click on the State

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Leslie Smith: and the permit.

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Leslie Smith: and you can choose the endorsement as well looks.

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Leslie Smith: and all you have to do is click, save so now that is added. we go straight over to our assignment list. All we have to do, since we have a whole bunch of pre made templates for all of our clients at first start with us is click the new assignment

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Leslie Smith: drop down the templates that we need and add them.

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Leslie Smith: The most important thing here to remember is, you really only need to add the dates and click next.

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Lydia Wommack: Leslie, a question in the chat from Cheryl: Can you bulk add users?

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Lydia Wommack: Yes, we integrate with systems to add the data

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Leslie Smith: we have a couple of people that we can integrate with, and we also have our own API token link that we can give to our clients if they want to integrate. But when you first start with us, your CSR. That’s assigned to your account is going to bulk upload all of your users, all their license information that you’d like to have in the system.

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Leslie Smith: So that way you don’t have to worry about adding them all unless you really want to, and once you get them all in, if you have one here and there for ELDT. You can always feel free to add them yourself, or shoot your CSR and email or call them and ask them for help doing it the first couple of times.

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Leslie Smith: So now we’re going to scroll down past the library which saved all of your information. And now we’re going to go and add the user

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Leslie Smith: click next, next past your notifications

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Leslie Smith: and make the assignment.

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Leslie Smith: So there we are. We have the class B. Now we are going to go and add the P.

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Leslie Smith: There we go.

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Leslie Smith: I always add the username, just for reference. If I ever have to go in and edit anything.

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Leslie Smith: Click next again

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Leslie Smith: scroll down next. Add Larry to the assignment again

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Leslie Smith: next next again past your notifications, and make that assignment

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Leslie Smith: last one now is the school bus endorsement.

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Leslie Smith: Choose our dates again.

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Leslie Smith: Click! Next

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Leslie Smith: scroll down past the content next,

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Leslie Smith: next. and make your assignment. Now you are completely done. We can go over and log in is Larry as a user

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Leslie Smith: and now you can see he has all his training listed out right here. So he is set to go and start his training. It happens that fast.

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Leslie Smith: Is there any questions?

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Lydia Wommack: Let’s see. We have some questions about licensing section and notification, so

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Lydia Wommack: so can you track external?

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Lydia Wommack: Was it. Can you track their external records and certifications in the system? So you know, when other things for them expire? And are the notifications sent from the system

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Lydia Wommack: to let users know that. Yeah, Go ahead. Yeah, no. That’s okay. We you guys can put multiple license features, and there it can be bus driver certifications. DOT. Physical CDL is their permit. Whatever you guys track throughout the year throw it in there. The system is going to send them a notification at 90 days before their renewal.

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Leslie Smith: 60 days, 30 days, 7 days, and they’ll send them a weekly overdue. So if you guys want to throw all that stuff in there, so you guys can make them more responsible for getting that information to you. I say, go ahead, go for it because our system will send them a text or an email. No preference is completely up to you, and what you want to sign them up with.

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Leslie Smith: And the same thing for the notifications for the training. They go out immediately, text or email with a link to our training site. So if they do not want to use the mobile app that we have available.

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Leslie Smith: They can just click with the link and log in.

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Lydia Wommack: And are the managers informed of all this information? So do they get the notifications, for you know, reminder that things are coming up to do soon. Things are past you now, or completion.

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Leslie Smith: Yes, they they get them as well. And even if you have like someone that you don’t want to be a full admin in the system, just a group admin, maybe over a driver group and ELDT group. You can set them up to receive the notifications for new and overdue as well.

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Leslie Smith: The overdue assignment notifications go out weekly

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Lydia Wommack: right

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Leslie Smith: anyone else.

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Lydia Wommack: Well, we do have a question that relates to roll call, but maybe we can come back to to that if you have. You want to talk about for EDLT. I’m good with that. If you have any a roll call question. Okay, Great. So

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Lydia Wommack: well, it’s a 2 part question: how do we track and and document training for live training sessions. Do we have a way to do that

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Leslie Smith: right here in our roll call?

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Leslie Smith: All you have to do is make an assignment with what you’re going to train on in person in a description.

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Leslie Smith: and then you add your group or your people that are supposed to attend the training. So when you close that out, it gives you all of the information certificates reporting

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Leslie Smith: and the people that are not there do not receive any of the information. So it’s kind of a place to house, all of your in person in-house training and all your license information all in one.

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Lydia Wommack: You guys can also add your own content to this platform and use it for your in-house training, too.

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Lydia Wommack: Right and content. What kind of content can you add.

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Leslie Smith: you can pretty much add anything here. And yes, our system is scorn compliant.

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Lydia Wommack: So you can upload video, PDF, PowerPoint, a YouTube link to a YouTube video. You just want to be careful that that that video is public domain is, you know, there, Aren’t, any copyright. But yeah.

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Lydia Wommack: what about Leslie. What about integration with Zoom and Teams? That was a question Chat. And we don’t currently integrate with Zoom and Teams and other, you know, live video, although it is on Development Work list. But I know you’ve had some interesting workarounds for clients before, so can you tell us about that?

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Leslie Smith: Yes, right here on the announcements Page: I have some people that like to do some virtual training for people that cannot attend. So what they do is they put a link and the announcement section here. So this is yours to customize at any point in time where you can turn it off if you do not want to use it. So

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you can put a Zoom link on here a Teams link so anyone can log into their training site. Click the link. And you guys can be able to see them on your end. They can see you, and if you have training for them to do after your meeting, they can just go to their classroom and complete their training.

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Lydia Wommack: Right?

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Lydia Wommack: So if you don’t mind, you know, going back to ELDT and to the documentation piece of that.

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Lydia Wommack: the reporting aspect is so critical, right? Because

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Lydia Wommack: you can you, the client, or you the you out there as a school, can sign up to be your own training provider.

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Lydia Wommack: It isn’t

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Lydia Wommack: necessarily difficult, but they’re definitely steps in place. We’ve done that. So you don’t have to, but you could do it if you want to. But the reporting is is important because you have to report the training completions within a certain window of time. So we are set up to automatically send those completions over to FMCSA, so that record is checked off, and one of the critical parts of that is entering the information in the first place correctly. So you know, the the only place we really see

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Lydia Wommack: few hiccups here and there with clients who are trying to transmit records is that maybe they got some of the information incorrect on the user addition. So you have to make sure a couple of things are matching the permits. Can you just remind us of those, please, Leslie.

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Leslie Smith: Yes, the exact name that’s on their license, their date of birth

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Leslie Smith: and their permit number. Now, every once in a while you know somebody may fat finger a name or put it. You know the number wrong. But the cool thing about our system is, if you let your CSR know, or you realize that you go in and edit it because you don’t find the records on the TPR check.

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Leslie Smith: All you have to do is go in and fix it, and with the next couple of hours our system will cycle back around and send those reports over. So you don’t have to worry about. Oh, my gosh! I have to go in and do it myself.

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Lydia Wommack: Very good, very good.

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Lydia Wommack: A relief we get. I see, in my inbox most mornings a quick report that just as a a quick check, you know, we we look for that. Anything that is flagged as a an incomplete submission. Basically so that we can.

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Lydia Wommack: you know, do our due diligence on our end to catch that and help clients fix it?

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Leslie Smith: Yeah, it’s awesome.

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Lydia Wommack: Are there any other questions for Leslie, or any questions questions about ELDT. Or the the system itself?

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Lydia Wommack: If not, I would love to just remind everyone that ELDT is part of INFINITI’s content package. But it’s not the only part. So there are

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Lydia Wommack: almost 400 videos available

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Lydia Wommack: for student transportation. Leslie. What are some of the favorite videos are most commonly used like student management, student behavior management. We have, you know, like some de escalation training people use like tail swing backing for retraining. We have a whole bunch of, you know, speed videos as well, but

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pretty much anything you guys trained on throughout the year. You’re going to be able to find it in here.

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Lydia Wommack: Yup. That’s great

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Lydia Wommack: student management. Special needs. Yep, Yep.

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Lydia Wommack: Big big library and constantly

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Lydia Wommack: our video production team releases new content every month we have an in-house team that does this researchers scriptwriters, video production specialists, so we do roll out new content constantly, and it’s all it’s all included. It’s all part of the package.

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Lydia Wommack: Yeah.

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Leslie Smith: awesome. Well, if anyone wants some more information, I pop my information up here again, or schedule a demo to where we can go through the information more in depth, the user side and the Admin side.

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I’d be happy to do that with you.

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Lydia Wommack: Great. Thank you so much, Leslie, a reminder. Everyone that we will send out a replay of this video in case you want to watch back. But Leslie is the best source. She is happy to hop on and and talk through your specific needs with you. So please don’t hesitate to reach out and again Thank you so much for joining us today. We hope we can help make this piece a little easier for everyone.

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Lydia Wommack: Glad to be here to help whatever you need. Thank you. Everyone have a great day.

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Lydia Wommack: Bye.