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Improve Safety & Profitability of Your Operation

TRAINING SOLUTIONS FOR TOWING COMPANIES

TOOLS YOUR DRIVERS AND EMPLOYEES NEED

TO KEEP SAFETY TOP OF MIND

Whether you operate a roadside recovery fleet, heavy-duty wrecker service, or light-duty towing operation, INFINITI gives you the tools to train and protect your team while reducing risk and compliance violations.

Towing companies that use INFINITI report improved safety scores, reduced liability exposure, better customer service outcomes, and faster onboarding across their driver teams.

“INFINITI gives us a professional, trackable way to train our drivers without having to schedule in-person meetings. It helps us stay safe, legal, and consistent—even with a rotating crew.”
– James M., General Manager, Elite Recovery Services

If you’re looking for a proven partner to help you train tow operators, dispatchers, and admin staff, INFINITI offers mobile-first, easy-to-manage safety training that keeps your team focused and your company protected.

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These Companies Trust INFINITI to Train Their Towing Teams

“I am so glad that we decided to go with your company for training videos every month, the videos are very informative and the drivers love that fact that they are not as time consuming as our previous training site was. We have a scorecard that is kept each month for each of our terminals and this training is a requirement and if it is not complete then points are taken from the total score, well of course, no one likes points taken so our drivers are happy to complete the training! Thank you so much for all of your help with everything we need!!”

- CharlotteLogistics Specialist

“I think the best thing [about INFINITI] is it allows our drivers to watch training videos, and it also helps us if we need them for any cases. I think that their customer service is wonderful. I always get an answer within my workday, and they’re always willing to help with anything I need. I think that INFINITI is trying to stay ahead with technology, so some of the items that I would like to see they addressed during the roundtable and are already working on it. And some of the stuff sounds like it’s going to be rolled out within the next month, which is great. I would just say it’s [Partner Roundtable] a great opportunity to meet the leaders at INFINITI and ask questions and see what is in store.”

- StaciaEmployee Relations Coach

“We needed a way to keep our drivers up-to- date on recurrent training requirements under DOT and OSHA regulations. After evaluating a couple of options, we decided to try the INFINITI Solution. Now, instead of having to pull drivers off the road for routine safety talks, they can receive updates on both timely topics like CSA BASICS, FMCSA, and PHMSA and relevant topics like OSHA either from their home-based computers or from laptops with internet connectivity. Not only have the training programs been well received by our drivers, they have also helped increase productivity and equipment utilization, allowing the drivers to spend more time on the road and less time in the classroom. Nothing will ever replace face-to-face classroom training, but now we can concentrate those efforts on the more complex subjects. Considering the ‘cost-per-class’, INFINITI had the best value. They constantly develop new training programs, and I can even send videos and company specific presentations to INFINITI, and they add them to my company’s specific training portal. Their customer service and technical support have been outstanding.”

- DougSafety Director

“We have a customer that requires special training. We posted the training on INFINITI and were their only company that completed the training. We have a hard time getting all our employees together for training due to conflicting schedules. Infinit-i allows all of our employees to do their training at their pace. We really like that we can add our own curriculum and customize the training to our needs.”

- ChrisPresident

“My favorite thing about the INFINITI platform is the wide range of videos and subject content. They have over 1,000 trucking related videos and they cover a wide range of subjects and topics. Vertical Alliance Group is willing and easy to work with. They’re interested in our thoughts, in our suggestions, and we get really rapid responses from our CSR. The Partner roundtable is extremely informative. I was able to come in and see what is being worked on for the future. I’m leaving with a better knowledge of the entire platform. Our time is extremely important. It’s very hard to get away from the office. things keep going on. I found it [Partner Roundtable] was very worthwhile. I learned a lot. I was able to meet people, get to put faces with names. Overall, very good, and it was done first class.”

- TimVice President of Safety
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TRAINING DESIGNED TO MEET CUSTOMIZED TOWING INDUSTRY NEEDS

INFINITI’s platform includes more than 1,000 training modules built to support roadside risk, DOT compliance, defensive driving, equipment safety, and dispatcher communication.

Use our platform to:

  • Assign targeted training for flatbed, heavy wrecker, or wheel-lift operators
  • Reduce risks from roadside incidents, hook-up failures, and improper load securement
  • Ensure compliance with FMCSA, OSHA, and state-specific towing regulations
  • Onboard new hires remotely and verify training with digital records
  • Segment training by location, role (driver vs. dispatcher), or equipment type
  • Stay audit-ready with time-stamped, digital training proof

Your dedicated INFINITI client success team will help you launch your program, customize content, and drive engagement across your organization.

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Enterprise Training Management Solutions Catalog

Download our Enterprise Training Catalog

SAFETY TRAINING TOPICS FOR TOWING COMPANIES

Roadside Safety & Visibility
Covers best practices for tow operators on highways, including flares, cones, vests, and warning lights to reduce struck-by incidents.

Winch and Hook-Up Procedures
Teaches secure hook-ups, correct winch usage, and how to avoid vehicle damage or rollback injuries.

Defensive Driving & Incident Avoidance
Includes night driving, accident response, and proper vehicle handling in tight urban or high-speed conditions.

More Towing-Specific Topics:

  • FMCSA Driver Compliance (ELD, Hours of Service)
  • OSHA Workplace Safety
  • Dispatch Communication & Customer Interaction
  • DOT File Management
  • Drug & Alcohol Testing Compliance
  • Load Securement Regulations
View Our Towing Safety Catalog

Provide Consistent, Ongoing Training That Drives Right Behaviors

Training shouldn’t stop after orientation. In the towing industry, the risks are constant—and training must be, too.

INFINITI helps companies schedule short, regular training sessions that drivers can complete between calls or before their shifts begin.

Our microlearning approach helps reduce:

  • Vehicle damage claims
  • Roadside injuries
  • Driver turnover
  • DOT violations
  • Lawsuit exposure

Training is mobile-first, trackable, and fast to complete.

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Meet Your Orientation, Ongoing, and Corrective Action Training Needs

From onboarding new operators to coaching drivers after an incident, INFINITI gives you the flexibility to manage it all in one place.

  • Upload SOPs and internal training materials
  • Pre-load orientation training and send via text or email
  • Assign refresher courses based on violation type
  • Automatically document completions and send alerts to managers
  • Build a paperless, ironclad training trail for litigation protection

With INFINITI, no training slips through the cracks—and everyone’s accountability is time-stamped.

Towing Training LMS
Request our Catalog

A Customized Training Platform to Make It Truly Your Own

Your brand is front and center. INFINITI lets you white-label your platform with your company logo and messaging.

Upload up to 20 of your own custom videos (for free), or let us help you script and produce training unique to your operation.

Use it for:

  • Customer service best practices
  • Equipment handling walkthroughs
  • Company-wide announcements
  • HR documentation or benefits onboarding

No technical expertise required—just log in and go.

A Partner in Safety

INFINITI has supported safety-first companies for over 20 years, helping organizations like yours improve training, reduce incidents, and win more business through professionalism and compliance.

The towing industry faces constant exposure to lawsuits, injuries, and high employee turnover. With INFINITI, you get a partner who understands these challenges and delivers solutions that scale with your business.

Your operators deserve more than a manual. They deserve a system that helps them succeed.

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  • Reduce Training Costs by Up to 50% Without Cutting Training
  • Overages, Shortages and Damages
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