Webinar Replay #81: Entry Level Driver Training for School Bus Drivers

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Steve Kessler: Good morning. Everyone. Welcome to the INFINITI workforce solutions. Webinar. Today, this one comes from our client success department. And today we’re going to talk about ELDT for student transportation or entry level driver training for your

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Steve Kessler: school bus drivers are those that you’re assisting and helping them get a CDL.

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Steve Kessler: I think you’ll find some good information about the ELDT program. It’s interesting to me that this went into effect on February 7th of 2022.

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Steve Kessler: So, we’re coming up on about 3 years that this program has been

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Steve Kessler: put in place by the Federal Motor Carrier Safety Administration.

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Steve Kessler: And simply, it means that if you’re going to try to pursue a class B license which is necessary for school bus.

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Steve Kessler: You must go through the entry level driver training protocol, and there are 2 parts to that. One is theory portion, and the other is the behind the wheel portion.

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Steve Kessler: And what we offer through INFINITI is the theory portion.

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Steve Kessler: So that’s what we’re going to talk about today. We have. We recorded this presentation a few days ago because we had some personnel that weren’t going to be able to be available today.

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Steve Kessler: But we do have a couple of our veteran clients. Success reps that are online. Phil Lewis and Amy Bryant have joined us. They’re going to be here to answer any questions. You should have those.

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Steve Kessler: So, a few housekeeping items before we start? This replay of the presentation

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Steve Kessler: is all of those of you that are logged in are muted, which means we can’t hear you.

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Steve Kessler: So, you do have the ability with the system. There’s a chat box at the bottom in the tray, or maybe at the top, depending on how you have your screen set up where you can type in a question if you have one, there’s also a Q&A box, if you want to use that.

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Steve Kessler: So that’s how you can communicate with us. As a matter of fact, why don’t you just go ahead and jump in the chat? Let us know who you are, where you are and what school district, you’re from, because we like to know who’s out there in our audience today. But once again, thank you all very much for joining us, and

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Steve Kessler: we hope that you’ll get some valuable information today. So, while you are all doing that, I’m going to go ahead and start the video that we recorded the other day, and we’ll let this play through, and then we’ll take any questions that you all might have put into the chat or into Q. And A.

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Steve Kessler: So here we go.

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Steve Kessler: Good morning.

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Steve Kessler: Thank you all for joining us today for our ELDT, for students’ transportation. We are so happy to have you, and we hope that the information provided today is very useful and helpful for you as you approach onboarding and getting drivers of their CDLs.

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Steve Kessler: So

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Steve Kessler: what we’re going to do is quickly go over our agenda today. We’re going to make some introductions. We’re going to talk about it. What is ELDT theory.

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Steve Kessler: Why should you use the INFINITI platform to complete your ELDT theory portion, then it’s going to be a demonstration of how we here at INFINITI can make your theory training easier. We’ll look at some required information for transmitting your training data, our reporting system, and then we’ll ask some questions and answers.

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Steve Kessler: So, my name is Chuck Price. I’m the director of client success. I have been with INFINITI for about 3 years. I started with the company in the sales department and eventually moved over to the service side of things, and I have loved every minute of it.

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Steve Kessler: I am also a huge Philadelphia eagles’ fan, so go birds. It’s been an amazing football season, and I can’t ask for anything more. And I’m joined today by one of our great veteran CSRs today. Philip Lewis. Phil, tell everyone a little bit about yourself.

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Steve Kessler: Good morning, everyone. My name is Phil Lewis, and I have also been here for about 3 years as well started in April 2022.

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Steve Kessler: I’m also a big, big, big Eagles fan. This has been a great year for us as well. Also, big Arkansas Razorbacks’ fan and my alma mater from the school. So, we’ll pick suey. So

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Steve Kessler: excited about this. yeah, we’re ready to get this started.

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Steve Kessler: Alrighty. So, we’re going to go ahead and get things kicked off.

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Steve Kessler: So, what is the ELDT theory. The entry level driver training, the ELDT regulations, set the minimum requirements for the training that entry level drivers must complete before being permitted to take certain commercial driver’s license skills or knowledge test.

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Steve Kessler: There are 5 areas that

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Steve Kessler: that are standard in the curriculum that we will cover today. That’s your basic operation, safe operating procedures, advanced practices, vehicle systems and reporting malfunctions and non-driving activities.

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Steve Kessler: Now, why would you choose INFINITI to complete your theory training? Our learning model is proven. We get a lot of good feedback on how people retain the information that they’re taking through the platform, not only for ELDT theory, but also just our standard catalog curriculum. Our model is designed to enhance your understanding and retention of information.

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Steve Kessler: A model. It delivers a short, concise version of our content, followed by a quiz to drive behavioral change and improve that information. Retention

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Steve Kessler: we also are registered provider for the theory training that

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Steve Kessler: that is required. We provide class A, the B and all the endorsements that go along with P, S and H Endorsements.

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Steve Kessler: All right.

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Steve Kessler: So, I want to look too fast. So, forgive me. Phil’s going to jump in and show you how easy it is to set up that training with INFINITI. So, Phil, you can take it away.

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Steve Kessler: Alright guys. So let me go ahead and share my screen here. So, what I’m going to do here.

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Steve Kessler: I’m going to transition here into our portal. So

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Steve Kessler: alright, guys, so what I’m going to do here, I’m going to go ahead and

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Steve Kessler: I’m going to set up a sample class B assignment. For a couple of reasons. I’m probably going to set up a

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Steve Kessler: a passenger endorsement assignment as well, but

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Steve Kessler: I want to do this for a couple of reasons. I want to do this to show the ease of use of setting up these assignments. So let me go ahead and

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Steve Kessler: get that started here. So

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Steve Kessler: we set up our assignments here by clicking on new assignment. So let me go ahead and get that. Get that started here.

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Steve Kessler: and we do this by

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Steve Kessler: choosing this through our templates, so

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Steve Kessler: let me go ahead and select our dropdown here, and we see here we have our

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Steve Kessler: options here, so we have our choice in our class A or class B or H endorsements, or hazmat, or Passenger Endorsement, or School Bus. So, I’m going to choose our class. B,

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Steve Kessler: and as you see, the moment I chose this, some things automatically

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Steve Kessler: automatically occurred here. So, our passing grade automatically changed from a hundred percent to 80%. The reason for that being is that is the minimum

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Steve Kessler: required score needed.

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Steve Kessler: So that is something that is automatically preset into our templates. That is something that you guys don’t have to do. You don’t have to go in and alter the passing grades on these tests that is automatically set into our system.

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Steve Kessler: the assignment types. It’s automatically set

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Steve Kessler: your assignment options is automatically set. Don’t have to touch any of these things here. The only thing you must do is come here

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Steve Kessler: and put the person or put the user to the driver.

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Steve Kessler: whoever it is that you need to assign to this assignment. And for this example, I’m assigning myself. So

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Steve Kessler: go ahead. Put my name here

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Steve Kessler: and I’m just going to choose some arbitrary dates. I’m going to choose today.

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Steve Kessler: And I’m going to choose shoots next week.

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Steve Kessler: So, once we have everything filled out online on the 1st page. We want to go ahead and

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Steve Kessler: move on over to the next part.

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Steve Kessler: and we’ll see each other here. We have 5 parts to setting up an assignment.

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Steve Kessler: And we see here in part 2. Normally, this is where we choose. We select our videos. But as you see here.

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Steve Kessler: our videos are already here.

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Steve Kessler: This is another part. This is another. Add on to

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Steve Kessler: choosing our choosing our ELDT assignments through using our templates. Our videos are already here.

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Steve Kessler: We don’t have to do anything here.

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Steve Kessler: All we must do is move on over to Part 3.

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Steve Kessler: So, this is the part where we add who we need to take this assignment. So, since I’m assigning this to myself, I’m choosing myself. So

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Steve Kessler: since we’re just adding a user. I’m a

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Steve Kessler: select this dropdown here, and I’m just going to type in type in my name.

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Steve Kessler: whoever it is that you’re assigning to this assignment, you’ll type in their name here and

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Steve Kessler: select their user right here. Click their name here, and you want to make sure their name pops up over here to the right side to make sure that they’re selected for this assignment.

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Steve Kessler: Once you see their name over here.

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Steve Kessler: move on over here to Part 4

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Steve Kessler: and set up your notifications. And this is how that user would be notified of this assignment. So, this new user notification that sends out about 45 min after this assignment is published.

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Steve Kessler: which is basically you making this assignment live, sending this assignment to this user’s classroom.

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Steve Kessler: this overdue assignment. This is just another touch point. It’s another notification. So, let’s say, if this, this.

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Steve Kessler: this user hasn’t finished this assignment. 7 days after the due dates, they’ll get another notification. Let them know, hey, get back in your classroom and finish this assignment, this reminder

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Steve Kessler: notification. This is going to be sent out 7 days before the end dates of the assignment, letting them know. Hey, get in here, finish this assignment.

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Steve Kessler: We can also set up notifications for the admins. So if we administrators want to know when your drivers are finished with these assignments we can set up a notification here, and this will send you a notification, letting you know when your drivers complete these assignments.

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Steve Kessler: you can also set up notification. Let you know when they’re running overdue.

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Steve Kessler: You can also set up a notification. Let you know, when

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Steve Kessler: when this assignment is sent to your drivers as well.

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Steve Kessler: For this example, I’m just setting this up again. I just want to make sure that

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Steve Kessler: I just want us.

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Steve Kessler: Just set this up and just

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Steve Kessler: show you guys the ease of use here. So again.

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Steve Kessler: once we once we selected the assignment here from our template.

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Steve Kessler: We don’t have to do anything here in Part 2. All our videos are already here.

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Steve Kessler: We select our user here in Part 3.

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Steve Kessler: We set up our notifications here in Part 4,

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Steve Kessler: part 5 is just our certificate preview

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Steve Kessler: once everything. Once we have all this set up.

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Steve Kessler: We come up here at the top, right we hit, publish.

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Steve Kessler: And now we see here our assignment status is showing active.

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Steve Kessler: We hit our back button right over here to the left.

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Steve Kessler: and there is our class B ELDT assignment right here, showing active status right here, letting us know that this assignment

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Steve Kessler: is sitting in my classroom, and

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Steve Kessler: to just further drive home the point, I can set up another passenger endorsement assignment here.

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Steve Kessler: And this one’s probably going to be a little quicker that wanted to kind of take my time with that 1st with that 1st assignment. Just

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Steve Kessler: just kind of

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Steve Kessler: just kind of showing just kind of showing the ease of use again. Just kind of showing ease of use of setting these assignments up.

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Steve Kessler: And again, I’m just going to pick some arbitrary dates here.

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Steve Kessler: So again, once we have everything set up on Part one, we want to hit. Next

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Steve Kessler: transition over to our change transition over to our next part. Again, here’s our videos.

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Steve Kessler: you notice the number of videos here different.

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Steve Kessler: the number of videos we have for our class B with 62 videos

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Steve Kessler: we got 19 here for our passenger endorsement.

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Steve Kessler: If this was our school bus endorsement, this would be 17.

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Steve Kessler: So, there are different. Not. There are different numbers of videos depending on depending on the ELDT assignment

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Steve Kessler: that that is assigned out.

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Steve Kessler: Everything else is pretty much the same.

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Steve Kessler: All we’re doing here is adding our user here in Part 3, setting up a notification.

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Steve Kessler: If I wanted to set up notifications for Admins, I could

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Steve Kessler: part 5 is just our certificate preview.

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Steve Kessler: All we must do is come up here, hit, publish.

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Steve Kessler: we see our assignment is active.

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Steve Kessler: Go back into our assignments, a list of assignments here

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Steve Kessler: and there’s our passenger endorsement assignment as well.

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Steve Kessler: So

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Steve Kessler: now what I want to do here is go back, go back into our slides.

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Steve Kessler: so let me step out of the step out of the portal here

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Steve Kessler: and let me go back into our slides.

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Steve Kessler: Bear with me for a second, folks.

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Steve Kessler: If we get back into our slides.

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Steve Kessler: how do we get back into our slides?

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Steve Kessler: How do we get back into our slides?

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Steve Kessler: I I can hop back into them. Feel! Give me one second here, and I’ll jump back into the slides.

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Steve Kessler: Yeah, sorry about that. No worries alright, alright. So

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Steve Kessler: just wanted to kind of just get back into our slides briefly for a second.

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Steve Kessler: So, I do. After I go over this slide here, I do want to go back into our portal.

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Steve Kessler: Cause, I do believe.

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Steve Kessler: that would drive home the point of me going over this slide here a lot better so the required information for transmission here.

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Steve Kessler: The information that we must have

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Steve Kessler: for transmission to TPR which is the training registered provider

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Steve Kessler: we must have 1st and last name. This information must be correct, and

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Steve Kessler: From my experience, working with the schools that I’ve worked with is the best way to get this information and make sure this information is accurate

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Steve Kessler: is to literally get the license and look at the license as we’re as you’re get. As you’re

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Steve Kessler: entering this information into the site. So

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Steve Kessler: we want to make sure that we have accurate 1st and last name. I want to make sure the date of birth is accurate. Wanna make sure that the license state. The license number is accurate, is

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Steve Kessler: the license number is the one of the main things that’s often incorrect, because, you know, transposing of the numbers

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Steve Kessler: along with the license, expiration dates.

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Steve Kessler: and one of the big things in in our site. And

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Steve Kessler: this is because we have different types of license types on our site. And this is the reason why I want to jump back into our portal.

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Steve Kessler: One of the big things here is, we want to make sure that we’re choosing the correct license here.

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Steve Kessler: We want to make sure that we’re using the CDL with State license type.

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Steve Kessler: Let’s get back in here all right. So

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Steve Kessler: let me transition back here into our portal. So

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Steve Kessler: let me go over to our user management here.

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Steve Kessler: And I’m going to pull up my profile.

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Steve Kessler: Okay?

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Steve Kessler: So again, we want to make sure our first.st

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Steve Kessler: My 1st and last name is accurate. We’ll make sure we have. We want to make sure we have our birthday here. We’ll make sure that this is accurate.

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Steve Kessler: Make sure that our license information here is accurate.

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Steve Kessler: Wanna make sure that we’re using the correct license type. So

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Steve Kessler: we’ll make sure that we’re using this CDL with State license type in here. This is very important. This is critical. This is the license type that we use here at INFINITI to transmit

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Steve Kessler: your license information over to TPR.

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Steve Kessler: This is the license type as well. This is the only license type that is going to have all 5 of these pieces of information.

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Steve Kessler: So, this is also another thing that’s going to let you know that you’re using the correct license type for

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Steve Kessler: for ELDT training.

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Steve Kessler: So, this is the only license type that’s going to have the license number that’s going to have the expiration date that’s going to have the state the classification along with whether

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Steve Kessler: that that driver has any current endorsements. And there’s only 3 options here.

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Steve Kessler: So, whether that driver currently has a passenger endorsement, a school bus endorsement, and a hazmat endorsement.

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Steve Kessler: So, I wanted to make. I wanted to

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Steve Kessler: wanted to go back over into the portal and

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Steve Kessler: and show this part to kind of help drive home that part of the slide, so I feel like this. That part is pretty important.

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Steve Kessler: Especially from my experience and working with schools.

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Steve Kessler: So alright, let me go back over to let me go back over to our slides and go back.

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Steve Kessler: Go into our ELDT detailed reports.

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Steve Kessler: because this will be the thing that that we’ll use to let you guys know

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Steve Kessler: if there’s any information missing or not. So

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Steve Kessler: this is the. This is the report that we, as CSR, use to look at, to look at records, to see if there’s any information that’s missing. So, for example, we can look right here. We can see. Of course, we got some information that’s redacted, so

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Steve Kessler: we can see here that this 1st entry.

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Steve Kessler: this person Damien here he has his date of birth. But he’s missing this license state, missing this license number license type.

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Steve Kessler: Same thing with Jose Patrick is missing the missing the date of birth, so on and so forth.

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Steve Kessler: So, our ELDT detail report. This is the report that we use to enlighten us on

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Steve Kessler: exactly what is missing regarding what’s missing in the in, in our, in the users’ profiles.

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Steve Kessler: and I would like to add on the feel that this report is checked by us every morning as a department without us even having to pull it. We automatically review these and try to get ahead of any missing data just to make sure that you have a smooth transition to the transmission portion of the eld training

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Steve Kessler: ELDT training.

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Steve Kessler: So, I just wanted to interject that Phil

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Steve Kessler: absolutely, in our in our ELDT exception report

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Steve Kessler: This is our last report here on the list, so

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Steve Kessler: this report lets you know here

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Steve Kessler: what’s been transmitted and what has not been transmitted here. So, we can see down here our guy

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Steve Kessler: by the name of football.

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Steve Kessler: We can see here that his records down here have been transmitted here.

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Steve Kessler: And this is report. Sorry to interject again, Phil. These are all housed in our system that you can pull yourself.

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Steve Kessler: Recommendation for the exception report is that if you want to get ahead of anything that could potentially not have a transmission

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Steve Kessler: that you can review this report regularly, just to see what’s missing for your drivers out there.

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Steve Kessler: just wants to throw that in there as well, because these are all readily available with filters within the platform.

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Steve Kessler: Absolutely, absolutely.

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Steve Kessler: Yeah.

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Steve Kessler: So, we have our best practices before heading to the DMV

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Steve Kessler: you want to check your records, as we stated on the eld exception. Report. Spelling of your name, correct date of birth, correct license. If you need records with INFINITI that if they require correction, please reach out to us

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Steve Kessler: after your INFINITI data is transmitted, and there’s any corrections that need to be performed. Your CSR can manually get that adjusted and take care of yourself again. We try to stay proactive with this and get those corrections made earlier in the morning, we get that report. We’ll be reaching out, saying, hey, we need some additional information. But if you happen to see something prior to. Before we get to it, you can reach out to us.

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Steve Kessler: check your records, both theory and behind the wheel. Each license type and endorsement require respective theory, and behind the wheel training. If the behind the wheel is missing for a license type of endorsement, it may flag the entire section as incomplete. So, make sure that you’re checking both of those. These are just the best recommended practices that you should use when going through the process of getting this training completed.

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Steve Kessler: And that concludes our presentation. We really want to thank you today for joining us. And before you leave, we would like to offer you a 30-day trial. Try us out for free for 30 days.

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Steve Kessler: This is a different trial experience. This is a fully supported experience. You’re going to get the treatment and the experience of a current client. You’re going to have weekly touch points throughout that that trial. As you’re utilizing the platform and getting familiar with how to navigate and set up training. We are also offering one ELDT license. It’s $197 value for you to take someone through the full process of going through the theory training with us.

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Steve Kessler: And then we’d like you to explore our full school catalog with topics such as student transportation, safety, drug and alcohol training, bullying and suicide prevention, and many more topics that are out there. You can contact us at our website at INFINITIworkforce.com again. I want to say thank you for joining us, and please take advantage of this opportunity to really get familiar with our platform. If anything.

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Steve Kessler: utilize the one ELDT license and really get a feel for how we go through that process of setting up ELDT training and getting your drivers taken care of

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Steve Kessler: with that being said. You all have a great day, and we’ll see you next time.

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Steve Kessler: Alright,

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Steve Kessler: I think that’s pretty good bunch of information there, folks. Good morning.

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Steve Kessler: Thank you all for joining us today, for

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Steve Kessler: we don’t need to run it again. There’s a couple of questions here. So, Phil, Amy? There was a question here, and it looks like Lydia may have already responded to it. About how is the TPR listed? Who’s shown as the training provider. Is it INFINITI, or is it the school? In this case.

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Amy Bryant: It’s gone. It’s going to be shown as Vertical Alliance Group.

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Steve Kessler: That’s correct. Yes.

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Amy Bryant: Yes.

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Steve Kessler: Thank you for that. Somebody is asking if this has been recorded, and of course it has been one of the things that I wanted to mention before everybody before we wrap this up today is.

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Steve Kessler: you know, this ELDT program has been out there for quite a little quite a while now.

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Steve Kessler: But I think this online version that we’ve been providing since the very beginning allows your potential bus drivers to complete this theory, portion of training quickly.

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Steve Kessler: because it’s all online. The person can go at their own pace. Amy, what would you say? Typically, how many hours would it take someone to complete them let’s just say the class B, which I think is 62 videos.

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Amy Bryant: The class B is typically going to take. Give me one second. Here we do have the times allotted in the

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Amy Bryant: templates. I’m just going to look that up quickly to make sure I’m providing correct information.

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Amy Bryant: And I believe it takes rather than 20 hours. It’s closer to maybe 15

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Amy Bryant: 12. Somewhere in that area.

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Steve Kessler: Yeah, I’ve heard, you know, people have been able to complete it in 10 to 12 hours.

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Amy Bryant: Yes.

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Steve Kessler: Just to give a comparison. I’ve become aware of several schools out there that are providing theory portions by sending their potential drivers to an in-person training event, and generally, from what I understand is that it takes nearly a 40-hour week, in other words, 8-hour day for about 5 days to complete that content. So,

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Steve Kessler: as I come to understand, you know, there’s often a lot of urgency in in getting somebody together to get a CDL. And get their endorsements to be a school bus driver for your school. So, this may be a way to do it a little bit faster.

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Steve Kessler: and I think. Obviously, it’s an inexpensive way to do it. Your potential bus drivers out there can take the classes and watch the videos from their smartphone. All they need is an Internet connection. They can do it when it’s convenient for them. So, I think this is a great way to accomplish your theory. Portion of your entry level driver training.

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Steve Kessler: and you know it should help you, you know, fill those empty driver positions as quickly as possible. So.

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Steve Kessler: having said that, let’s see if there are any other questions here.

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Steve Kessler: Looks like a couple of folks have asked about getting a replay link. We’ll absolutely send that link out to everybody.

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Steve Kessler: and don’t see any other questions coming in. Thank you all for answering the poll questions.

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Steve Kessler: And with, thank you all for joining us today. Appreciate your time, and we’ll look forward to seeing you all on a webinar in the future. So, thank you all for joining us, Amy, Phil, thank you, and we will see everybody at the next webinar.

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Amy Bryant: All right. You’ll have a great day. Goodbye.

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Phil Lewis: Great deal.

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Steve Kessler: Bye.